Freelancer profile translated to English.

Description

Dynamic and versatile professional with a strong background in project management, technical and functional consulting, and web development. With 10 years of industry experience, I have honed a unique skill set that combines strategic thinking, technical expertise, and effective communication to deliver successful projects.

As a project manager, I excel in orchestrating complex initiatives from conception to completion, ensuring adherence to deadlines, budgets, and quality standards. My proactive approach to problem-solving and meticulous attention to detail allow me to mitigate risks and streamline processes for optimal efficiency.

In my role as a technical and functional consultant, I have collaborated with diverse teams to analyze business needs, design solutions, and implement systems that drive operational excellence. I have thrived by leveraging emerging technologies and best practices to equip organizations with innovative solutions tailored to their requirements.

With my experience as a web developer, I have learned to create intuitive and engaging digital experiences that resonate with users. From front-end design to back-end development, I have utilized my expertise in programming languages and frameworks to build responsive websites and web applications that exceed expectations.

I am committed to continuous learning and development, staying abreast of industry trends and advancements to deliver value-added solutions that propel businesses forward. Let's connect to explore how I can contribute to your organization's success.

Languages

Arabic
Native or bilingual
English
Fluent
French
Fluent

Workplace preferences

Can work on-site

Nanterre (up to 50km)

Castelis
Digital Project Manager - Freelance | 2023 - 2024
SOFTWARE PUBLISHING
May 2023 - May 2024 (1 year)
Ivry-sur-Seine, France
Development of detailed project plans, including scope, schedule, budget, and resource allocation, ensuring alignment with organizational goals and client expectations.
Project management for the integration of new web services, APIs, and payment methods, as well as for redesign projects.
Leading multidisciplinary teams, providing guidance, direction, and support to achieve project objectives within established timelines and budgets.
Implementation of project management methodologies, including Agile, adapted to the specific needs of each project.
Facilitating regular progress meetings, communicating project progress, identifying risks, and developing mitigation strategies to keep stakeholders informed and engaged.
Proactive identification and resolution of project issues, maintaining a focus on delivering high-quality results while adhering to project constraints.
Developing strong relationships with clients, vendors, and internal stakeholders, effectively managing expectations and ensuring client satisfaction.
Managing project documentation, including project charters, schedules, status reports, and change requests, ensuring accuracy and completeness.
Utilizing project management tools such as JIRA for project planning, tracking, and reporting.
Implementing process improvements to enhance the efficiency and effectiveness of project delivery, thereby contributing to the overall success of the organization.
Facilitating weekly meetings and steering committees (COPILs).
Project Planning Digital Communication Leadership Time and Risk Management Budgeting and Financial Management Complex Problem Solving Stakeholder and Quality Management Adaptability Technical Expertise Conflict Resolution Decision Making Client Management Continuous Improvement Project Management Methodologies: Agile (Scrum, Kanban) Project Management Tools: Jira Planning and Budgeting: Setting timelines, managing budgets, resource allocation. Web and Software Development Programming Languages: HTML, CSS, JavaScript, PHP. Frameworks and Libraries: Codeigniter, cakephp Database Management: MySQL UX/UI and Design User-Centered Design (UX/UI): Design thinking, usability principles. Design Tools: Figma Analytics: Google Analytics, data interpretation and performance tracking Email Marketing and CRM: Email marketing strategies, use of customer relationship management systems Content Management and CMS Content Management Systems (CMS) Content Strategy: Development and management of content strategies. Security and Compliance
Softsales Consulting SAS
Technical and Functional Project Manager
SOFTWARE PUBLISHING
January 2020 - January 2023 (3 years)
Leading multidisciplinary teams in the implementation and configuration of systems for various clients.
Advanced configuration and setup for solution deployment (roles and profiles, sharing rules, permission sets, custom field and object creation, workflows, validation rules, assignment rules, queues, reports, custom dashboards, record types and page layouts, process builder, flows, triggers, etc.).
Data manipulation and loading.
Application testing (test specifications, scenarios, test cases).
Support.
Coordination with business teams to define business requirements.
Proof of Concept (POC) and production deployment of modules: Generation of commercial proposals in PDF format / mass email sending / etc.
Documentation.
Advising clients on best practices for process improvement and system optimization.
Conducting comprehensive business process analysis and requirements gathering sessions to understand client needs and translate them into concrete project plans.
Developing and executing test plans and user acceptance criteria, ensuring the quality and reliability of implemented solutions.
Training and supporting end-users, enabling clients to fully leverage the capabilities of implemented systems and fostering user adoption.
Acting as a liaison between technical development teams and business stakeholders to facilitate clear communication and alignment throughout the project lifecycle.
Contributing to pre-sales activities by conducting product demonstrations, defining project requirements, and preparing proposals.
Project Management Digital Project Manager technical and functional consultant Atlassian JIRA confluence Agile Method Project Planning Time Management
Infosysta LIBAN
External Consultant
SOFTWARE PUBLISHING
January 2018 - January 2020 (2 years)
Liban, Lebanon
Technical assistance and support: Providing technical assistance and support to employees, clients, and partners/collaborators to prevent and resolve technical issues, including resource provisioning (servers, networks, users, services) and solution implementation.
Incident monitoring and analysis: Monitoring and analyzing incidents, proposing solutions in accordance with Service Level Agreements (SLAs).
Continuous improvement
Collaboration on IT transformation projects: Collaborating with the IT department on IT transformation projects, including the implementation of new processes/solutions to improve performance and enhance the security of environments.
Optimization of IT service management: Optimizing IT service management (incidents, requests) by adopting the ServiceNow solution, designing new request forms, and technical documentation.
System obsolescence management: Addressing system obsolescence issues, communicating and tracking version upgrades/replacements.
Cloud and DevOps implementation: Implementing cloud and DevOps within the team, configuring IT resources, and automating the delivery of container-based applications.
Design and orchestration of IT tasks
Workflow automation: Triggering and automating workflows using vRealize Orchestrator (VRO) to create virtual machines and prepare client environments for demonstrations.
VMware infrastructure management and automation
Technical documentation: Writing and updating documentation covering the technical aspects of the Murex platform delivered to clients.
Preparation and delivery of physical servers
Virtualized Infrastructure Solutions VMware vSphere and VMware vRealize Suite Test Automation Service Integration via API ServiceNow Jira, Confluence, and Sharepoint.