Freelancer profile translated to English.
Back to original languageAbout Renaud
Expert in e-commerce and project management projects, I have supported major French e-commerce players.
Here are some missions and roles that have been entrusted to me:
- Define the statement of work and the technical and creative objectives of the project (specifications);
- UX / UI and web design
- Streamlining the purchasing process and optimizing the payment tunnel
- Implementation of new payment methods
- E-commerce training and regulatory evolutions (DSP2, Brand Choice, 3DSv2…)
- Implementation of payment optimization features (Wallet, Smart Routing, Retry…)
- Management of external service providers, suppliers, partners, and technical teams.
French
Native or bilingual
English
Fluent
Spanish
Conversational
Can work on-site
Aix-en-Provence (up to 50km), Aix-en-Provence (up to km), Marseille (up to km), Paris (up to km)
Experience
- MONEXTHead of Customer Success Team (Integration and Client Management)E-COMMERCEDecember 2011 - September 2021 (9 years and 10 months)Aix-en-Provence, France
- CheckoutCustomer Success ManagerE-COMMERCEOctober 2021 - July 2023 (1 year and 10 months)Paris, FranceIn charge of Checkout.com's major French accounts
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Education
- Master's degree in Engineering (Bac+5)Polytech'Marseille Industrial Engineering and Computer Science2005