Renaud Poirel

Management of customer billing for INFIBAIL and MYVEE companies.

Verification of contracts, triggers, and data compliance before billing.

Issuance and follow-up of initial invoices and anniversary date invoices.

Management of the contract lifecycle, transfers, lease contract closures, and termination requests.

Follow-up of customer relations on billing-related matters and handling of clarification or correction requests.

Detection of anomalies, consistency checks, and ensuring operational continuity.

Independent work and coordination with internal stakeholders involved in contracts and billing.

Carried out a restructuring project to ensure reliability and harmonize practices.

Billing of premiums and production of invoices, statements, and re-invoicing items; analysis of supplier billing for workshops and re-invoicing to insurers.

Implementation of controls, reports, and monitoring indicators; preparation of monthly reports on revenue generated by partner.

Detection and correction of anomalies or inconsistencies in the customer database, writing anomaly reports, and securing data.

Verification of invoice compliance with contracts, commercial agreements, and the requirements of a banking group.

Management of billing-related complaints and disputes, analysis of causes, and implementation of corrective actions.

Preparation and sending of reminders to debtor customers in compliance with legal deadlines.

Participation in continuous improvement and coordination with accounting, sales, and operational teams.

Elected municipal official, Civil Registry Officer for nine years, and member of the finance committee. Participation in deliberations with financial implications. Analysis of budget documents, investment projects, and monitoring of the community's expenses. This experience strengthened my skills in financial analysis, synthesis, control, and understanding of public budgetary issues.