Renaud Font

• - Analysis and Optimization of internal processes for the Airport Solutions Business Line's product offers (Geolocation Navigation, Radios, IOT and tracking beacons, Resa Platform, Indoor Geolocation, Data Platform for flight data)

• - Coordination of various departments involved in all processes,

• - Support and implementation of the QMS Quality documents in conjunction with the Product Manager

• - Production of activity monitoring and deployed fleet management dashboards

• - Project management on 2 priority and strategic product lines: supplier management, client relations, fleet monitoring optimization

Results: Improvement in order processing times, customer delivery, and customer satisfaction, achievement of ISO certification product milestones, reduction in ticket resolution times.

• - Definition of commercial policy, product marketing strategy, and customer relations processes.

• - Implementation of internal delivery and customer success procedures

• - Configuration, deployment, and administration of Sales Management and CRM tools

• - Development of relationships with partners and suppliers

• - Drafting of commercial proposals, response to tenders, and contract negotiation on a national level

• - Organization of participation in events (International Agricultural Show, Sima, Space, Agritechnica)

• - Participation in the Executive Committee with shareholder representatives

• - Operational management of the team (1 product manager, 1 customer support manager)

Results: Operational launch of the new platform, Business Plan realization and monitoring, Customer satisfaction rate > 95%

• - Development of the commercial action plan, marketing strategy, and commercial policy.

• - Commercial development of product range for medium and large accounts.

• - Drafting of commercial proposals and contract negotiation

• - Definition of sales forecasts, monitoring, and commercial development of clients in France

• - Representation of the Company at professional congresses, events, and trade shows

• - Quarterly steering committee on the product range with managers from other divisions

• - Direct management of the sales team (1 sales assistant and 2 sales engineers)

• - Indirect management of sales promoters (distribution network) in relation to clients

Results: Total revenue of €2,300k (annual growth over the period of 8 to 17%)