About Renaud
French
Native or bilingual
English
Fluent
Experience
- OVHcloudPortfolio Program Manager (Marketing and Digital Department)TECHMay 2021 - Today (5 years and 1 month)Paris, FranceContext:To better manage the Project Portfolio and improve project delivery, the company decided to establish the Portfolio Program Manager (PPM) function within the Digital & Marketing department (CDMO).Missions:Establishment of the PPM function, guarantor of project portfolio management, project methodology, and alignment between different entities.Achievements:- Support for project teams, squads & units in defining their project & business plans.- Deployment of One2Team, a project and portfolio management tool.- Definition of reporting processes and tools (creation of dashboards, monitoring, and updates).- Establishment and facilitation of communication rituals.- Participation in upskilling teams in project management.- Support for stakeholders in the successful completion of their projects.- Assistance in budget construction, daily monitoring, and interface with management control for good budgetary control (multi-year).
- Société GénéraleProduct Owner (Senior Consultant)BANKING AND INSURANCEFebruary 2019 - January 2020 (11 months)Fontenay-sous-Bois, FranceDevelopment of an application and implementation of automatic KYC control for the minor customer segment within the CLEVER program (vulnerable customer protection) in the project entity of the General Secretariat (SEG/PRO).- Scoping and writing of business requirements.- Study of project impacts on customer journeys.- Creation and prioritization of project backlogs.- Instruction of topics with business units (customer relations, compliance, and legal) and IT teams.- Project monitoring using agile methodology (daily meetings, sprint planning, retrospectives, etc.).- Writing of strategy and execution of testing (banking approval).- Preparation and facilitation of project committees.
- Banque PostaleManagement, Organization, and AMOA (Senior Consultant)BANKING AND INSURANCEDecember 2017 - December 2018 (1 year)Paris, FranceSupport in the management of the Contacts program, transforming remote contact to ensure omnichannel accessibility (100 million customer interactions/year, 20,000 employees involved).- Construction and implementation of program governance and all its deliverables (committee materials, risk matrix, etc.).- Support in collecting and formalizing business needs.- Coordination between different stakeholders (MOA, MOE, Business Units, and integrator).- Preparation and facilitation of project committees, enabling the escalation of risks and decisions to program management.- Participation in the development of content for the Artificial Intelligence solution developed by the program.- Monitoring of evolution requests and anomalies of the deployed solution.
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Education
- Master 2 (M2) Management Control and Organizational AuditUniversité Paris X Nanterre2015
- Master 1 (M1) Management with a specialization in Management ControlUniversité Paris X Nanterre2014