You're seeing this page as if you were . The main menu is still yours, though. Exit from immersion
Renaud AhnRA

Renaud Ahn

Digital Product Owner / Marketing Specialist

€450/day
Liège, BE
8-15 years

Average response time: 1 hour

Freelancer profile translated to English.
Back to original language

About Renaud

Product Owner & Digital Expert | 10+ years of experience


Expert in Product Ownership and digital product management, I combine solid technical expertise with proven strategic vision. With 6 years of experience in the complete management of a B2B/B2C e-commerce platform, I have developed a deep understanding of the business and technical challenges of online commerce.

My expertise
As an experienced Product Owner, I excel in:

  • Managing complex digital platforms and their continuous optimization
  • Developing and monitoring product roadmaps aligned with business objectives
  • Improving user experience and customer journeys
  • Coordinating development teams using Agile/Scrum methodology
  • Analyzing user needs and translating them into functional specifications

My added value
My unique background combines:

  • In-depth e-commerce expertise (6 years of platform management)
  • Mastery of Agile methodologies (Scrum)
  • Skills in UX/UI design and prototyping
  • Experience in large-scale digital project management
  • Ability to lead complex digital transformations

Key achievements

  • Led the digital transformation of citizen services for 3.5M+ users
  • Strategic and operational direction of an international e-commerce platform
  • Continuous optimization of processes and user experience
  • Implementation of innovative and scalable digital solutions

Methodical and results-oriented, I am committed to delivering digital solutions that create measurable value for your business. My dual expertise in product ownership and e-commerce allows me to take a holistic approach to digital projects, from conception to delivery.
  • French

    Native or bilingual

  • English

    Fluent

  • Dutch

    Conversational

Remote only
Primarily works remotely

Experience

  • Action Sports SRL
    Marketing Manager and E-commerce Channel Manager
    E-COMMERCE
    January 2018 - November 2023 (5 years and 10 months)
    Verviers, Belgium
    Key achievements and responsibilities:

    Product Management

    • Complete management of the e-commerce platform
    • Collaboration with IT teams and web developers
    • Continuous optimization of user experience (CX, UX, UI)
    • Analysis and proposal of new features for CRM, PIM, CMS systems

    Technical Management

    • Advanced use of Jira and Confluence for ticket tracking
    • CRM Key User role: user training and usage analysis
    • Systematic testing after each update
    • Creation and tracking of user stories

    Digital Marketing

    • Development of the overall marketing strategy
    • Creation of digital and print marketing tools
    • Management of online and offline campaigns
    • Administration of the customer database
    • Management of web content (WordPress)
    • Social media management

    Communication & Analysis

    • Main point of contact with digital agencies
    • Design of wireframes based on user feedback
    • Measurement of campaign performance
    • Management of the graphic database
    E-commerce Digital Communication Brand Content Adobe Photoshop Adobe Bridge Adobe InDesign PIM Mailchimp User Interface Design User Experience Design Front-End Development Back-End Development
  • XACT Production Gmbh
    Photo Retoucher
    FILM AND AV
    June 2016 - June 2017 (1 year and 1 month)
    Eupen, Belgium
    Main responsibilities and achievements:

    Technical Preparation

    • Installation and configuration of shooting equipment
    • Setup of professional lighting
    • Preparation of sets according to client briefs
    • Organization and management of photographic equipment

    Photographic Production

    • Active assistance during shoots
    • Client direction for positioning
    • Adjustment of technical parameters
    • Autonomous shooting
    • Management of accessories and setup changes

    Post-production

    • Image retouching and editing
    • Color correction
    • Contrast, tone, and brightness adjustments
    • Imperfection retouching
    • Application of digital filters
    • Image sharpening

    Digital Creation

    • Composition of new scenes through photomontage
    • Adherence to client briefs in creations
    • Combination of different images to create complex visuals
    Adobe Photoshop Adobe Bridge Capture One Photo Retouching Graphic Design
  • Jekyll n'Hyde SPRL
    Photo Retoucher
    FILM AND AV
    March 2013 - January 2016 (2 years and 10 months)
    Bruxelles, Belgium
    Main responsibilities and achievements:

    Project Management and Client Relations

    • Complete project coordination (from A to Z)
    • Client relationship management and business development
    • Financial project monitoring
    • Retention of existing clients and acquisition of new clients
    • Planning and organization of photo shoots
    • Management of unforeseen events and problem-solving

    Photographic Production

    • Preparation and installation of technical equipment
    • Lighting configuration according to needs
    • Setup of photo sets
    • Client direction during shoots
    • Technical assistance during shooting
    • Autonomous photography

    Post-production and Retouching

    • Image processing and retouching
    • Imperfection correction
    • Color adjustments
    • Contrast and brightness management
    • Complex photomontage creation
    • Application of special filters and effects

    Art Direction

    • Client consultation for poses and positions
    • Adaptation of setups according to briefs
    • Creative contribution to projects
    • Proposal of innovative visual solutions
    Adobe Photoshop Adobe Bridge Adobe Lightroom Capture One Photo Retouching Graphic Design Packshot

Recommendations

Be the first to recommend Renaud

Help this freelancer shine by sharing your experience working together.

These freelancer profiles also match your criteria

AgathaA

Agatha Frydrych

Backend Java Software Engineer

4.7

(3)

2

BaptisteB

Baptiste Duhen

Fullstack developer

4.6

(4)

5

AmedA

Amed Hamou

Senior Lead Developer

4

(2)

7

AudreyA

Audrey Champion

Web developer

4.3

(3)

4

Education

  • Bachelor's degree in Applied Communication
    IHECS - Institute of Higher Studies in Social Communications
    2011
    À l’issue de ce 1er cycle, le diplôme délivré est un bachelier en communication appliquée. Son titulaire porte le titre de Bachelier en communication appliquée. Après son baccalauréat de transition, l’étudiant est invité poursuivre ses études jusqu’au terme de son master, soit jusqu’à la fin du second cycle (3+2). Il arrive cependant que l’étudiant doive interrompre - définitivement ou provisoirement - sa formation à la fin du premier cycle. Arrivé à ce stade, le Bachelier en Communication appliquée possède bien entendu un ensemble de compétences. La fin du premier cycle est un moment charnière, et il peut, à défaut de poursuivre sa formation en maîtrise, chercher à s’insérer directement dans le monde professionnel. L’employeur trouvera chez lui un potentiel, c’est-à-dire un ensemble de compétences, capacités, attitudes et comportements. Professionnellement, le bachelier en communication appliquée présente un profil alliant la formation analytique et les capacités pratiques ; le plus souvent, il faudra néanmoins poursuivre son développement en interne pour assoir son autonomie professionnelle.
  • Master's degree in Advertising and Commercial Communication
    IHECS - Institute of Higher Studies in Social Communications
    2014
    Le monde de la communication publicitaire est en constante et profonde mutation de part son imbrication avec l’évolution digitale. Pour répondre à ce défi, la section forme des spécialistes à même de constamment s’auto-former, de collaborer et, surtout, de challenger la communication d’une marque, d’une association, d’une institution, … Les étudiants sont confrontés non seulement à des techniques spécifiques propres à la profession, mais encore à la pratique de tous les médias dans le cadre de la réalisation de campagnes réelles. Ces compétences techniques et médiatiques leur permettent de pouvoir gérer des budgets importants et de devenir de véritables architectes des stratégies de communication. Tout en comprenant et respectant le business et les directions essentielles de la stratégie de marketing de l'annonceur, les étudiants doivent savoir créer les meilleures conditions de mise en œuvre d'une communication efficace. Pour ce faire, ils maîtrisent, dès la première master, le planning stratégique, les études des marchés et du comportement du consommateur ainsi que des outils devenus indispensables aux marques tels que le content, le CRM, le direct marketing, les SEA & SEO ou encore l’activation. La plus grande importance est attachée au développement d’un sens de l’éthique, de même qu’un souci de rigueur pour observer, décrire, structurer et diffuser de façon synthétique, simple et claire les points forts de l’entreprise dans les médias. Être créatif à l’intérieur de telles contraintes n’est pas chose facile, parce qu’il est indispensable de faire abstraction de sa propre expérience pour être efficace. Une réflexion « out of the box » et meaningfull est la clé d’une communication audible aujourd’hui.

Certifications

  • E-Mail Marketing Certification
    Mailchimp
    2022
    Email Marketing Mailchimp
  • Mailchimp Foundations
    Mailchimp
    2022
    Email Marketing Mailchimp

Skill set

Categories