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Renato CrespoRC

Average response time: 1 hour

About Renato

I am a linguistic reviewer specialized in European Portuguese (PT-PT), with experience reviewing localized content for software interfaces, technical documentation and digital platforms.

My work focuses on Localization QA (LQA), ensuring linguistic accuracy, terminology consistency and natural localization for the Portuguese market.

I regularly work with localization tools such as Phrase, reviewing UI strings and structured localization content.

Typical tasks I perform include reviewing localized UI strings, validating PT-PT adaptations, ensuring terminology consistency and identifying linguistic issues in software interfaces.
  • Portuguese

    Native or bilingual

  • English

    Fluent

  • German

    Basic

  • Spanish

    Fluent

  • French

    Basic

Remote only
Primarily works remotely

Experience

  • SIVA
    Sales and Marketing Program Manager | Group After Sales
    January 2021 - Today (5 years and 7 months)
    Lisbon, Portugal
    Develop and implement local programs for after-sales activity. Incharged for the rollout of OEM After-Sales applications. Responsible for OEM Digital Tools in After-Sales. Main After-Sales OEM contact point for the Škoda brand in the Portuguese market. Provide support to the field force team regarding locally developed applications. Support in the management of customer complaints related to after-sales activity (CRM).
    Rollout of OEM After-Sales applications OEM Digital Tools in After-Sales
  • SIVA
    After Sales Area Manager
    September 2016 - January 2021 (4 years and 4 months)
    Portugal
    Responsible for all the After Sales activities for the Portuguese network dealerships (brands: Volkswagen Passenger Cars; Audi; Škoda; Volkswagen Commercial vehicles). Assure the correct Service and Parts dealers' performance and goals achievement.
  • SIVA
    Audi Distribution and Key Account Manager
    June 2014 - September 2016 (2 years and 3 months)
    Portugal
    Assure the correct resources distribution in the different sales channels for the Company activities. Account Management of the major accounts such as Rent-a-Car and Fleet Companies. Adapt / create different vehicles profiles according to the specific needs of each channel. Responsible for the internal and external reporting. Implement tactical campaigns in the dealer network.

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Education

  • Mechanical
    ISEL – Instituto Superior de Engenharia de Lisboa
    1993
    Mechanical
  • SPC and 8D methodology
    Volkswagen Autoeuropa
    SPC and 8D methodology

Skill set

Categories