Freelancer profile translated to English.
Back to original languageAbout Rémy
Digital project manager with over 5 years of experience leading digital projects for international companies. Whether you need someone to structure processes, manage cross-functional teams, or successfully complete a CRM migration or management project.
🔹 Digital project management and CRM strategy skills (Salesforce, Hubspot, Dynamics 365)
🔹 Experience in various sectors (telecommunications, energy, luxury, consulting, education)
🔹 Strong experience with tools such as Jira, MS Project, Trello, Microsoft 365, Power BI, WordPress, and Mailchimp
🔹 Bilingual French & English and B2 level Spanish
I manage projects from strategy to delivery, ensuring deadlines, budgets, and quality standards are met. Regular communication and transparency are at the core of my work method.
French
Native or bilingual
English
Native or bilingual
Spanish
Conversational
Can work on-site
Paris 12e Arrondissement (up to 50km), Bordeaux (up to 20km), Marseille (up to 20km), Montpellier (up to 20km)
Experience
- Alliance Française de BangkokDigital Project Manager CRMCONSULTING AND AUDITSSeptember 2023 - September 2025 (2 years)Bangkok, Thailand
- Needs analysis and benchmark of 4 CRMs for the implementation of a custom system
- Deployment of the Ready Planet CRM, from configuration to user journey optimization, for 4 internal departments (Sales, Marketing, Administration & Education)
- Automated integration of key data from the ERP to the CRM via API, reducing manual entries by 80% and improving data reliability by +25%
- +30% improvement in email open rates after CRM optimization
- 40% reduction in request processing time through CRM workflow redesign
- Management of the website redesign under WordPress, from conception to launch
- +20% online registrations after the WordPress site redesign and CRM integration
- 25% increase in prospect conversion rate to registered users through user journey improvement
- SFRProject ManagerTELECOMMUNICATIONSSeptember 2022 - September 2023 (1 year)Paris, France
- Management of digitalization projects for internal services of the General Affairs Directorate
- 15% improvement in internal satisfaction after optimization of digital processes
- Automation of 80% of quarterly reporting, reducing preparation time from 8 hours to 1 hour
- Contribution to tenders for the selection and deployment of innovative operational solutions
- WavestoneDigital Project Manager ConsultantCONSULTING AND AUDITSSeptember 2021 - September 2022 (1 year)Paris, FranceDIGITAL DEPLOYMENT PROJECT MANAGER - total energies- Management of the deployment of a new secure digital work environment for 1,500 users in Europe- Structuring and management of the digital support offering, including incident resolution and data analysis- Development of the deployment roadmap and the 2- and 5-year transformation strategyPRINT TO CLOUD STUDY MANAGER - total energies- Conduct of a strategic and comparative study of Print to Cloud solutions as part of a proof of concept- Writing of the functional and technical test specifications and management of application package deployment- Coordination of pre-deployment phasesParticipation in the development of the CRM Dynamics 365 offering - Internal Project- Contribution to the Dynamics 365 offering, focusing on the automation of business processes (Sales, Service, Marketing)- Design of automated workflows to optimize user journeys and reduce manual tasks- Implementation of BI dashboards connected to Dynamics 365, enabling real-time monitoring of business KPIs- Collaboration with functional and IT teams within the Microsoft ecosystem (Power BI, Automate, Power Apps)
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Education
- MSc in Digital Marketing & Project ManagementNeoma Business School2021