About Rémy
French
Native or bilingual
English
Fluent
Experience
- HermèsIT Project / Service Delivery ManagerLUXURY GOODSFebruary 2022 - Today (4 years and 4 months)Pantin, France
- Main contact for the IT management provider (Claranet)
Significant participation in contract renewalComplete overhaul of all KPIs & SLAsDevelopment of the quality/security assurance plan, service level agreement- RUN & PROJECT Lead
Incident, change, problem management (consulting & expertise role)- Global Continuous Improvement
Complete overhaul of backup managementComplete overhaul of documentation via ConfluenceImprovements to various processes (Move2RUN, decommissioning, on-call management, standard catalog).- Management of CoTECH / ComOP / CoPIL / CoPROJ
- Coordination between business units & IT teams - supervision of 10 FTEs at the IT management provider
- FinOps budget management via Apptio
- Security & obsolescence management (infra & app)
- 150 apps on various AWS infrastructures including 2 landing zones
- JCDecauxIT Project ManagerPRESS AND MEDIASeptember 2021 - January 2022 (5 months)Plaisir, France
- IT Department Redesign Program 'TOP22' based on BU objectives
- Improvement of IT reporting via PowerBI & ZenDesk + data integration into CMDB
- Application Migrations OnPremise > AWS
- Claranet FranceIT Service Delivery ManagerDIGITAL AND ITMarch 2018 - June 2021 (3 years and 3 months)Paris, France
- Operational management - 10 DevOps engineers
- IT management for about twenty clients (including major CAC40 accounts)
- Changes, incidents (including crisis unit), problems
- RUN Lead - facilitation of CoTECH / ComOP / CoPIL / CoPROJ committees
- PROJECT Lead - Complete project management (V-Cycle & Scrum)
- Pre-sales (for projects under 15 man-days)
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Education
- M2I - Master of ScienceItescia20171ERE ANNÉE PRÉPARATOIRE (L3) - Spécialisation Réseaux/Systèmes Maths, gestion de projet, anglais, programmation (Python, algo appliquée), réseaux (cyber sécurité, réseaux sans fil), projets réels 2EME ANNÉE (M1) - Spécialisation Cloud / big data (management des projets d’infrastructures cloud et big data) Tronc commun : gestion de projet (Scrum), projet réel, lean start-up, mathématiques, anglais, management-interculturel, mémoire de veille technologique. 3EME ANNÉE (M2) Tronc commun : anglais, entrepreneuriat, mémoire d’entreprise. Spécialisation Entrepreneuriat for IT (programme INCUBA’SCHOOL de la CCI Paris Ile de France durant 4 mois et alternance en entreprise sur 5 mois consécutifs). Plus d'infos : http://www.itescia.fr/manager-ingenierie-Informatique-m2i