Freelancer profile translated to English.

Description

IT and customer/service provider relationship professional, my background is both technical and managerial, my experiences range from Technical Team Management to Complex and/or Cross-functional Project Management, as well as IT Transformation Management and Support.

I now support companies in the context of one-off and long-term projects, on-site or remotely.

Languages

English
Fluent
French
Native or bilingual

Workplace preferences

Can work on-site

Nantes (up to 50km)

OVH
Project Manager - Industry & Operations
TECH
December 2018 - Today (7 years and 6 months)
Nantes, France
Management of industry (Data Centers) and Operations (IT / Tools) projects
From gathering requirements to implementing solutions
Project management BUSINESS ANALYST industry
OVH
Project Manager - Industry & Operations
TECH
December 2018 - Today (7 years and 6 months)
Nantes, France
Management of industry (Data Centers) and Operations (IT / Tools) projects
From gathering requirements to implementing solutions
Project management BUSINESS ANALYST industry
SNCF
CDS Infrastructure & Network Pilot for e-SNCF PIT
TRANSPORTATION
January 2015 - March 2018 (3 years and 3 months)
Paris, France
- Operational management of the Infrastructure Network Messaging (IRM) Service Center in Nantes and Paris for Voyages (4,000 users):
Monitoring of BUILD and RUN activities of the IRM CDS
Priorities Management
Validation and monitoring of CDS invoicing
Change Manager for the CDS

- Cross-functional Problem Management:
Animation of the Problem Management Process for the entire Voyages Support (3 CDS / 2 ASTR)
Monitoring of actions

- Cross-functional technical monitoring:
Animation of Technical Committees for the entire Voyages Support
Monitoring of actions

- Monitoring of budgets / invoicing:
Editing and validation of Customer invoicing
Editing and validation of supplier invoicing for the IRM CDS, User Support CDS (SU) and External Applications CDS (AE)

- Project Management and Support for the transformation of the IS and support processes:
Management and monitoring of actions related to the reversion of IRM CDS activities to SNCF's Standard infrastructure support teams (Management and equipment)
Management of the transfer of Nantes Applications managed by the AE CDS of the Voyages IS to the DataCenter managed by POC
OPERATIONAL MANAGEMENT PROJECTS IT TRANSFORMATION CDS INFRASTRUCTURES MANAGEMENTS AUTONOMY ITIL CHANGES PROBLEMS