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Rémi Lamy-ChapuisRL

Rémi Lamy-Chapuis

UX Researcher / Research Ops

€400/day
St.-Paul-Trois-Châteaux, FR
3-7 years

Average response time: 1 hour

Freelancer profile translated to English.
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About Rémi

🔍 As a Research Ops and UX Designer, I leverage AI to derive impactful insights. With a background in psychology, I combine analytical depth with empathetic understanding, crafting user-centric experiences.

🧠 UX Designer - Researcher | 🎓 Cognitive Psychologist | 🔍 Specializing in continuous research automation and Research Ops | 💡 Empathetic Collaborator | 📊 Expert in research report creation and insights sharing.

My daily routine?

🔧 Implementing atomic research within the design team's methodologies.

🔍 Establishing and automating continuous research at OpenClassrooms (Zapier integrations, AI-based categorization, taxonomy definition, prompt engineering).

📊 Creating research reports for design, marketing, and other teams.

📝 Gathering, analyzing, and sharing information using EnjoyHQ.

📚 Training the team on topics related to cognitive psychology and user experience.

🏐 A volleyball enthusiast, I am both a player and a coach.
  • French

    Native or bilingual

Can work on-site
St.-Paul-Trois-Châteaux (up to 50km)

Experience

  • OpenClassrooms
    User Researcher & Research Ops
    March 2023 - Today (3 years and 3 months)
    Paris, France
  • OpenClassrooms
    Product Designer and User Researcher Apprentice
    November 2021 - September 2023 (1 year and 10 months)
    Paris, France
    User Research
    Segmentation of different user profiles on the platform through quantitative and qualitative studies.
    Implementation of Atomic Research within the company:
    1. Choice of the preferred Research repository (EnjoyHQ, Dovetail...)
    2. Training designers on EnjoyHQ and supporting them on research projects.
    3. Creation of a template structuring research reports for Designers & Product Managers.

    Research Ops
    Implementation of continuous research within squads.
    Automatic integration of user feedback on EnjoyHQ.
    Use of AI to pre-organize data and accelerate analysis for teams.

    ✨ Product Design
    1. Improving user experience across different platforms to make education accessible to all.
    2. Sharing knowledge about my background in psychology & instructional design.
    3. Developing complementary skills such as creating translation keys on Phrase and updating components on the design system.
  • CFAST - Solutions de gestion pour opérateurs télécoms
    UX Designer Intern
    December 2020 - May 2021 (5 months)
    21000 Dijon, France
    ✨ Evolution of a functional customer space to an efficient customer space
    - Validation of the Design System defined by the team
    - Verification of the relevance of the choices made
    - Ergonomic analysis of the interface (247 Usability Guidelines)

    ✨ Redesign of the white-label customer space
    - Gathering user needs, identifying pain points
    - Creating an interactive high-fidelity mockup on Adobe XD
    - Testing the mockup with 12 users via usage scenarios

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Education

  • Master 2 in Ergonomic Psychology and Professional Training Engineering. Psychology.
    AgroSup Dijon
    2021
    Master 2 Psychologie ergonomique et ingénierie de la formation professionnelle. , Psychologie
  • Master 1 in Cognitive and Ergonomic Psychology. Psychology.
    University of Burgundy
    2020
    Master 1 en psychologie cognitive et ergonomique, Psychologie

Skill set

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