Freelancer profile translated to English.
Back to original languageAbout Rémi
🚀 Project Manager | Business Analyst | Product Owner
About Me
🎓 Master's in Project Management - Degree in Systems and Network Administrator
💼 5 years of experience in roles combining project management, functional analysis, and technical SI administration for clients of various sizes such as Hospices Civils de Lyon, Docs de Marseille, Calissons Roy René, PMB-Alcen, and ADSN group.
I am comfortable with both business analysis and technical execution, allowing me to be a good intermediary between product, business, and IT teams.
🧩 What I Do
📄 Writing & Documentation
- Specifications, functional specifications
- User stories / Jira tickets (US, bugs, support)
- Mockups, meeting materials (PowerPoint)
- User documentation (Confluence / Word)
- Risk & impact analysis
👥 Management & Coordination
- Steering Committees, Project Committees
- Workshops for gathering & prioritizing needs
- Business ↔️ technical team coordination
- Budget, deadline, risk & dependency tracking
- Facilitation in French & English
🧪 Testing & Quality
- Writing test plans & cases
- Managing acceptance testing phases
- Test summary & support for production deployment
📊 Data & Reporting
- KPI creation
- Dashboard design (e.g., Power BI / others)
🔍 Analysis & Investigation
- Bug reproduction & diagnosis
- Data analysis via SQL
🛠️ Key Skills
- Project Management (Agile / Scrum)
- Functional Analysis
- SQL / testing / documentation
- Multi-team communication and coordination
🎓 Certifications
- Product Owner – Level 1
French
Native or bilingual
English
Fluent
Can work on-site
Lyon (up to 50km), Paris (up to 50km), Aix-en-Provence (up to 50km), Bordeaux (up to 50km), Nice (up to 50km)
Experience
- Hospices Civils de LyonState Engineer responsible for internal solution evolutionsMEDICALSeptember 2025 - Today (9 months)Lyon, FranceObjective:Within the Hospices Civils de Lyon group, one of Europe's largest hospital groups and the leading employer in the Auvergne Rhône-Alpes region, I was responsible for the following tasks.First, gathering, analyzing, and documenting functional requirements in the form of US. Then, in partnership with the supplier Metaline, I managed the evolution of the system environment and the implementation of new customized versions of the CMDB Qualiparc ITASM solution.In parallel, I provided last-level support for ITASM to maintain the many links and dependencies of other IT solutions in good working order.Finally, I performed testing of new functionalities before their deployment.Team size: 20 people.Tasks Performed:*Business Meetings and Requirements Gathering:Organized business workshops with stakeholders and key users to capture needs.*Solution Design:Thought process and writing of functional specifications including mockups to propose solutions to needs.*Testing and Acceptance:Participation in tests, writing of acceptance reports.*Internal Document Writing:Wrote internal documents (onboarding / knowledge transfer, application configuration).*Last-Level Support & Incident Management:Communicated ongoing incidents with users and support, advanced bug analysis, transmitted analysis to the supplier team for correction and followed up on corrections.*User Story Creation & Backlog Management:Created tasks via Jira, tracked progress, managed functional batches (versions).Tools, Methods, Technologies Used:
- Office Suite, Sharepoint, AZDevops, Teams, Skype for Business, Power BI
- Windows Server, SQLserver
- Cars philibertAssistant Director/Project ManagerTRANSPORTATIONAugust 2024 - September 2025 (1 year and 1 month)Lyon, France
Objective:
On behalf of Philibert Cars, a French transport group operating globally, and as part of an IT system modernization program, I was responsible for coordinating and managing IT projects aimed at securing access, modernizing workstations and software packages, and rationalizing existing infrastructure.Main Missions:
Replacement of the IT fleet– 6 months:First, managed the withdrawal of the Wyze solution across the entire IT fleet. Organized and planned the migration of Citrix sessions to new desktop or laptop computers, following a precise schedule to minimize the impact on service continuity and proactively manage risks.Deployment of VPN and MFA:Implemented dual authentication to enable the deployment of the WatchGuard VPN. Organized installation in strategic waves, coordinated with technical teams, and supported users.Replacement of the Citrix solution– 6 months:Managed the withdrawal of the Citrix farm in favor of a Microsoft RDP infrastructure. Participated in budgeting, planning, and server deployment.Tasks Performed:
*IT Project Planning and Coordination:Developed schedules, tracked milestones, anticipated risks, and managed dependencies.*User Deployment Management:Organized workstation migrations, communicated with users, coordinated technical interventions.*Infrastructure Management:Participated in defining the target architecture (RDP), monitored deployment, and validated the solution.*Budget Monitoring and Reporting:Contributed to cost estimation, tracked progress.Tools, Methods, Technologies Used:• Office Suite, Kanban, Jira, Teams• VPN, MFA, Windows Server, Citrix, RDP - F1 GROUPEHead of Multi-Client IT ParkDIGITAL AND ITMay 2022 - August 2024 (2 years and 3 months)Éguilles, France
Objective:
At F1 Groupe in Éguilles, I was responsible for the operation, administration, and support of our clients' IT systems in various sectors, and initiated development projects to meet their needs.Team size: 8 peopleNumber of clients: 200 companiesMain Missions:
IT Park Monitoring and Management:Monitored and managed an IT park of over 2,500 workstations. Managed accounts, rights, access, and the lifecycle of 5,000 users.Client Project Management and Initiation:Gathered and analyzed client needs, developed initial technical and functional recommendations. Supported clients in the launch, planning, and implementation phases of development projects.Systems, Network, and User Support:Investigated and resolved incidents, assisted users, and contributed to maintaining operational architectures. Designed and developed automation tools to optimize operations and address encountered technical issues.Tasks Performed:
- Park monitoring and operation: Workstation monitoring, preventive and corrective maintenance, remote interventions.
- Identity management: Azure AD / Office 365 administration, rights and access management.
- Client project management: Needs analysis, scoping participation, action planning, deployment coordination, and progress monitoring.
- Automation: Development of PowerShell scripts and internal deployment and configuration tools.
- Support and incidents: Advanced analysis of system and network incidents, user assistance, escalation, and resolution.
- Telephony: Deployment of 3CX VoIP.
Tools, Methods, Technologies Used:- Office Suite, ticketing tools, 3CX, Teams
- N-able Take Control, monitoring, Windows Server, PowerShell
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Education
- Master in AMOA Project ManagementIPI Lyon2025Formation en alternance centrée autour de la gestion de projet IT, application des méthodes Cycle en V et Scrum à l'échelle.
- Professional Bachelor's Degree in ASURIUT Luminy de Marseille2020Formation d'administrateur systèmes et réseaux en alternance.
Certifications
- Linguaskill Level C1+Cambridge University Press2025