Freelancer profile translated to English.

Description

With 12 years of expertise in Quality Assurance (QA), I have supported the growth of testing teams from 2 to 12 collaborators.

My background, which began with UX/UI, has allowed me to develop a 360° vision of software quality, encompassing both functional and technical aspects (performance, latency).

As Deputy Test Manager, I have managed complex projects (Web, Mobile) end-to-end (E2E) in collaboration with business stakeholders (PO) and technical teams (Dev, system, network).

Passionate about user experience and rigorous about the fluidity of user journeys, I now apply my leadership to operational excellence in Agile/Scrum and Waterfall contexts.

Languages

French
Native or bilingual

Workplace preferences

Can work on-site

Paris (up to 20km)

Carrus Betting Solutions & Services,
DEPUTY QA MANAGER
January 2018 - Today (8 years and 7 months)
Saint-Maur-des-Fossés, France
. Management and leadership of a team of 10 QA consultants (support, skills development, performance reviews).

. Development of the E2E (End-to-End) Test Strategy: costing, resource planning, and multi-project management (Web & Mobile).

. Coordination of Acceptance Testing phases (3 amigos): daily execution monitoring, Daily meetings facilitation, and progress reporting via Quality KPIs (Squash).

. Backlog Management and Qualification: anomaly prioritization and arbitration in collaboration with the PO and Development.

. Stakeholder Interface: cross-functional communication between development teams and business units in an Agile environment.

. Environment Management: maintenance of Test and Pre-production platforms.

. Continuous Improvement (Processes): optimization of testing processes and implementation of Quality Assurance best practices.
Agile methodology Project management Functional acceptance testing Squash TM Atlassian JIRA
Carrus Betting Solutions & Services,
QA ENGINEER
January 2014 - January 2018 (4 years)
• Analysis of Specifications and User Stories (US): Writing test scenarios and acceptance criteria to ensure maximum test coverage.

• Cross-functional Collaboration (Shift-Left): Continuous interface with the PO and Development for proactive identification and resolution of blockers.

• Test Design and Execution (ISTQB): Creation of detailed test plans and execution of functional, non-regression, and smoke tests.

• Defect Management Cycle: Detection, qualification, and tracking of bugs using Mantis until their complete resolution.

• Quality Reporting and Management: Review of detailed reports to inform stakeholders (Daily, review).

• Mentoring and Onboarding: Technical and functional training for new employees to ensure QA process consistency.

• Production Deployment Validation: Responsibility for the compliance of application deliverables and quality sign-off before deployment.
User Experience Design Functional acceptance testing Atlassian JIRA Agile methodology
Société Générale,
FUNCTIONAL CONSULTANT & AMOA
January 2012 - January 2014 (2 years)
Project Part: Matisse (SG telephony)
- Gathering client needs with Business Analysis (MOA)
- Conducting the testing phase
- Updating the instruction manual following the creation or modification of new processes
- Creating and updating procedures
- Information meetings.

Application Part: CRM (Customer Relationship Management)
- Functional support for services to helpdesks and business units. (Level 2 complaints, advice, and support to users)
- User training on the tool
- Supervision/management of applications and functions made available to users (Remote banking, night processing, SG Telephony)
- Monitoring and producing service quality and banking activity measurement indicators (dashboard, daily operations)