Rémi Caussat

As a sales advisor at Peugeot, my role was to assist clients in identifying their material and financial needs, negotiating, and closing sales. I ensured customer relationship follow-up to retain my client portfolio. Over the years, my expertise allowed me to evolve towards training sales forces.

As a sales manager at BMW-MINI, I managed the dealership's commercial activity, ensuring sales performance and customer satisfaction. My role involved managing the sales team (about fifteen people), optimizing results, and implementing sales strategies to achieve set objectives. This allowed me to develop my skills in support, sales force leadership, analyzing commercial performance to optimize results, collaborating with other departments, and ensuring a premium customer experience.

As a management and sales force coach at Generali, my primary mission was to support, train, and energize sales teams to optimize their performance and ensure an excellent customer experience. In parallel, I coached and trained managers to enhance their relational skills (individual and group coaching). Our objective with the team manager was to analyze performance and identify areas for improvement. We then strengthened team motivation and engagement through benevolent and challenging management.