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Rémi BussacRB

Rémi Bussac

E-commerce & CRM Project Manager

€700/day
Paris, FR
3-7 years

Average response time: 1 hour

Freelancer profile translated to English.
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About Rémi

Techno-functional project manager with several years of experience specializing in e-commerce and CRM. I work primarily with Salesforce (Commerce Cloud, Service Cloud, Marketing Cloud) and all connected elements that make up the e-commerce architecture (Akeneo, Adyen, Cybersource, etc.).

I can be involved throughout the project lifecycle:
• Audit and benchmark of existing solutions
• Design and technical specification of technical solutions
• Project monitoring (development, testing, and hypercare) and workshop facilitation

Available in the Paris region or remotely.
  • French

    Native or bilingual

  • English

    Native or bilingual

Can work on-site
Paris (up to 10km)

Experience

  • KENZO Mode
    IT E-commerce & CRM Project Manager
    LUXURY GOODS
    October 2023 - Today (2 years and 8 months)
    Paris, France
    MAIN MISSIONS:
    • Technical and functional management of the Agile project, the team, and the budget for the Kenzo.com e-commerce site.
    • Technical lead for the platform.
    • Management of Akeneo tools for product management and data flows with SFCC.
    • Technical and functional management of the Marketing Cloud project, creation of journeys and email templates sent by Kenzo.

    ENVIRONMENTS:
    • Salesforce Commerce Cloud, Marketing Cloud
    • Akeneo

    PROJECTS:
    • Redesign of the US site with integration of the Global-e solution
    • Akamai launch
    • Kenzo checkout redesign
    • Akeneo SaaS migration
    • Kenzo replatforming maintenance
    • Catalog integration and marketplace opening
    • SFMC integration and journey launch
    Salesforce Commerce Cloud Salesforce Marketing Cloud E-commerce website creation Akeneo E-commerce strategy
  • Kering
    IT E-Commerce Project Manager
    LUXURY GOODS
    March 2020 - September 2023 (3 years and 7 months)
    Paris, France
    MAIN MISSIONS:
    • Migration of four brands' websites to Salesforce Commerce Cloud (Eagle Program)
    • Project management for new core features deployed on these e-commerce sites
    • Project, Team, and Budget Management for the dedicated Email Project
    • Management of technical topics with other technical streams of the Program

    ENVIRONMENTS:
    • Salesforce Commerce Cloud, Marketing Cloud

    PROJECTS:
    • Implementation of new payment methods (Klarna, Apple Pay...)
    • Online exchange
    • Implementation of an automated flow for managing customer anonymization
    • Creation and maintenance of transactional and relational emails
    Salesforce Commerce Cloud Salesforce Marketing Cloud Project management E-commerce website creation
  • Viseo
    Development Engineer - E-Commerce Website Guerlain
    E-COMMERCE
    June 2019 - March 2020 (9 months)
    Île-de-France, France
    Technical Consultant Viseo Technologies
    Front-End Development of the Guerlain e-commerce website within an agile team on the Salesforce Commerce Cloud platform.
    Agile project management.
    Drafting of specifications.
    Project monitoring using JIRA and Confluence
    Salesforce Commerce Cloud Atlassian Confluence JavaScript

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Education

  • Master of Science in Management
    City University of Hong Kong
    2019
    Master of Science in Engineering Management, Management de projet
  • Engineering Degree, Software and Data
    Eseo
    2018
    Diplôme d'ingénieur, Logiciels et données

Skill set

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