Freelancer profile translated to English.
Back to original languageAbout Redouane
Versatile IT professional with solid technical expertise and a strong ability to adapt. With significant experience in IT support, I am known for my rigor, responsiveness, and service-oriented approach.
Proficient in Windows, macOS, and Linux environments, as well as various support and monitoring tools, I am capable of quickly diagnosing failures, proposing sustainable solutions, and assisting users in their daily digital tasks.
Always keeping up with technological advancements, I am committed to offering innovative, secure solutions tailored to the needs of both users and businesses.
French
Native or bilingual
English
Fluent
German
Basic
Can work on-site
Nantes (up to 50km)
Experience
- PrestinfoMobile IT TechnicianTECHSeptember 2025 - January 2026 (4 months)Nantes, FranceResponsible for intervening at professional clients' sites to identify IT failures, replace and configure computer hardware.
- DeezerHelp-Desk TechnicianMay 2024 - February 2025 (9 months)Paris, FranceInternship during the first and second year of BTS SIO as an IT technician. Responsible for resolving customer issues remotely and installing computer hardware.
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Education
- STI2D Baccalaureate2023Baccalauréat STI2D
- Technological BaccalaureateTechnologiesBaccalauréat technologique