Freelancer profile translated to English.

Description

After several years as a consultant and internal project manager, I am now focusing on freelancing as a senior product owner.

I am results-oriented and always seek to add value through the projects I lead for my clients.

My skills summary is described below:

Functional and Sectoral Areas:

- Luxury, Retail, E-commerce, Marketplace, CRM, Omnichannel (OMS)

Management:

- Agile project management (Scrum, V-Cycle)

- International and multicultural project management

- Project steering (scoping and requirements gathering, planning, resource management, budget & risk management…)

- Resource management and steering of development team projects, delivery monitoring, mentoring junior consultants

Technical:

- E-commerce platform (SAP Hybris Commerce)

- Cloud CRM Platform (SAP Cloud for Customer)

- Integrated management software (SAP ECC, Cegid Business Retail)

- Cloud Integration Platform (SAP Cloud Platform Integration)

- Management of inter-application exchanges, IT architecture

Languages

Spanish
Basic
English
Fluent
French
Native or bilingual

Workplace preferences

Can work on-site

Paris (up to 50km)

Saint Gobain Adfors
CRM and PIM Product Owner
RAW MATERIALS INDUSTRY
January 2019 - Today (7 years and 5 months)
Courbevoie, France
International B2B CRM project for Saint Gobain Adfors sales teams:
Implementation of a B2B cloud CRM solution and its deployment for all international teams. This solution addresses the need for standardized business processes and improved operational efficiency.

Role:
- Analysis of business processes and diagnosis of existing issues
- Roadmap prioritization with business stakeholders
- Definition of solutions to be implemented and their functional scope
- Resource management and management of the project team in India (1 functional consultant and 2 developers)
- End-to-end project management throughout its lifecycle and facilitation of project committees
- Support to business stakeholders in adopting the solution and training key users

Technical environment:
SAP Cloud for Customer (C4C), SAP Cloud Platform Integration, SAP ECC
CRM C4C PIM
CELIO
E-commerce Product Owner
RETAIL (SMALL BUSINESS)
May 2018 - January 2019 (8 months)
Saint-Ouen, France
Internationalization of the celio.com website:
Deployment of the celio.com website for Italy, Spain, and Belgium as part of a digital transformation roadmap. Implementation of a European website dedicated to other European markets.

Role:
- Analysis of existing business processes and evaluation of their internationalization (E-commerce, logistics, finance, BI…). Definition of target business processes
- Functional scoping of the celio.com website internationalization project
- Resource management and management of the project team (8 developers, 1 DevOps, and 2 testers)
- Preparation and prioritization of the project backlog. Writing user stories and functional support for developers
- End-to-end project management throughout its lifecycle (scoping, development, deployment, and support). Facilitation of project committees
- Support to business stakeholders in adopting the solution and training key users

Technical environment:
SAP Hybris Commerce 6.6, SAP ECC, Salesforce Marketing Cloud, Ogone & Paypal (PSP), Eulerian (TMS), MerchIO (merchandising), Carts Guru (abandoned cart recovery), Smart Traffik (e-reservation)
E-commerce Hybris SAP Retail
CHANEL
SAP Hybris E-commerce Consultant
LUXURY GOODS
May 2017 - April 2018 (11 months)
Paris, France
Redesign of the Chanel.com website:
As part of a multi-brand "core model" e-commerce project for all Chanel markets based on the SAP Hybris e-commerce platform.
Evaluation of the project deployment for all Chanel markets and analysis of local specificities.

Role:
- Definition of business processes and their implementation in the e-commerce platform (Standard orders, Click & Collect, returns management, logistics event management…)
- Feasibility study of user stories and functional requirements scoping
- Support for developers (based in India)
- Definition of the core model approach to adopt
- Analysis of a backlog and macro-estimation of user stories
- Participation in the writing of various studies conducted as part of the project

Technical environment:
SAP Hybris Commerce 6.5, Cybersource, Adyen, Paypal (PSP), Gigya (Global CIM), Fredhopper (Search and navigation), Cloudinary (Asset management), ULSEE (Virtual Try On), Q&A Turnto (products reviewing), Monetate (personalization), Bluecore (Cart abandonment), Regional systems integration using BizTalk e.g. PIM, OMS, ERP, CRM
Hybris Biztalk E-commerce