Freelancer profile translated to English.

Description

Hello and welcome to my profile!

Rigorous and proactive versatile assistant, I support companies and entrepreneurs in the daily management of their activities. From administration to customer relations, including agenda management, file tracking, and task coordination, I help you save time and optimize your organization.

With a keen eye for detail, a great capacity for adaptation, and absolute discretion, I easily integrate into your processes to offer you reliable and effective support.

I undertake various missions: administrative management, data entry and tracking, document preparation, meeting organization, sales administration support, and priority management. My goal: to simplify your daily life and contribute to the performance of your business.

Languages

French
Native or bilingual

Workplace preferences

Remote only

Primarily works remotely

Umanis Managed
Call Center Agent
March 2017 - August 2017 (5 months)
Villepinte, France
Call center agent for the mutual insurance company Générale
Customer file management
Complaint processing
Communication Organization Discretion and confidentiality Initiative Adaptability and responsiveness
VYGON
Sales Administration Manager
RAW MATERIALS INDUSTRY
February 2023 - May 2024 (1 year and 3 months)
Écouen, France
Order and anomaly management
Customer follow-up (deadlines, stockouts)
Dispute processing and re-invoicing
File updates
Order Management Communication Customer Relations Data Entry Organization
Crédit Municipal de Paris
Customer Relations Officer
September 2015 - July 2018 (2 years and 10 months)
Paris, France
▪ In-person and telephone reception of users: inform the public about the operation of pawn loans
▪ Creation and updating of customer accounts (identity cards, payment terms, pawned items...)
▪ Collection of revenue and payment of loans
Communication Organization Confidentiality Market Knowledge Observational Skills