Raydel Pi Alfonso

1. Develop a robust continuous improvement strategy in partnership with the Management Team and key business stakeholders. Implement and support company culture across the organization and drive business improvement. Provide project management, analytical and research skills, and expertise. Develop, deliver, and support delivery of business improvement change initiatives. Develop and contribute towards improving standards in line with best practice. Provide expertise, professional advice, and guidance to the business in business improvement, drawing from proven industry practice and methodologies. Report on progress of projects, understanding the risks, dependencies, budgets, resourcing, issues, critical milestones and forthcoming pipeline, and actions necessary to ensure success. Define, develop, and publish business improvement process documentation to reflect best practice. Undertake business process analysis, statistical analysis for improvement projects and to support wider change. Lead, define and develop continuous improvement activities designed to improve performance, such as the planning and running of lean events. Attend various meetings and action/communicate instructions. Produce written reports and make presentations. Perform root cause analysis and resolve problems. Identify business improvement opportunities within the organization. Conduct risk assessments of processes and tasks in the department. Ensure that the function operates in accordance with any health, safety and environmental policies and procedures to ensure the safety and wellbeing of staff and visitors.

• Scheduled interviews, calls, and working directly with candidates• Conducted well-constructed interviews with prospective candidates• Updated candidate records and job postings in recruiting systems and confirming new hires• Provided follow-up correspondence to candidates on recruiting status via phone and email• Tracked recruiting activities and provided candidate status

• Identified opportunities for improving candidate experience and scheduling efficiency• Managed applicant tracking system for specific clients• Tracked attendance and hours worked for client• Fulfilled on-boarding procedures for new clients• Created talent pipelines with high-potential candidates for future job opportunities• Assisted in the coordination of other recruiting activities as needed• Other tasks related to Human Resources

• Supervised 20 employees, including drivers, dispatchers and mechanics• Recruited, interviewed, selected, and hired all new employees• Managed the overall operational, budgetary, and financial responsibilities and activities of the business• Planned and evaluated diagnostics regarding the financial costs of various trips• Created and maintained all company branding, including website, business cards, and other signage• Imported specialty tires, negotiated broker costs and oversaw customs arrivals