Rayan Zennemers

Responsible for customer reception and satisfaction, ensuring the smooth running of dining room service. Supervision and coordination of the waiting staff, reservation management, table organization, and service monitoring. Direct customer relations to ensure a high-end experience, handling special requests and resolving unforeseen issues. Collaboration with the kitchen to ensure service fluidity and quality. Training and support of staff to maintain the establishment's standards.

Supporting companies in optimizing their processes through automation (emails, LinkedIn, repetitive tasks). Creating impactful professional presentations (PowerPoint) tailored to strategic needs. Integrating artificial intelligence-based solutions to improve productivity and reduce workload. Complete freelance management for 3 years, with personalized client follow-up and implementation of innovative solutions.