Rayane Ouldgoreine

I am a Virtual Assistant specializing in administrative and IT support, bilingual in French/English, with over 2 years of experience helping teams and entrepreneurs optimize their organization and productivity.

My goal is to simplify my clients' lives by taking care of their remote administrative and operational tasks, so they can focus on their core business. I am meticulous, autonomous, and comfortable with everyday digital tools.

Here's what I offer:

• Administrative management: emails, calendars, documents, client follow-up, file organization, and procedures.

• Technical support: software and user account troubleshooting, software installation and configuration, basic troubleshooting on Windows, iOS, and Android.

• Google Workspace & Microsoft Office: Drive organization, document creation, spreadsheets, and reporting, KPI tracking.

• Clear and bilingual EN/FR communication: professional correspondence with international clients and collaborators.

• Training and support: I can create guides and train your teams on the effective use of your tools.

I adapt to the specific needs of each client and to varied projects, from freelancers to small international businesses. My approach is personalized, responsive, and results-oriented, with particular attention to data confidentiality and security.

If you are looking for a reliable, organized, and versatile freelancer to help you manage your operations and remote technical support, I am ready to assist you and save you time starting now.