Raúl Pedrosa

As IT Project Manager at Volkswagen Group Services, I lead a service specialized in CAE (Computer-Aided Engineering), focused on simulations and technical calculations. My role encompasses both IT service management and software development, ensuring efficient solutions for the technical calculation area. IT Services & Applications Management Administration and optimization of simulation tools for engineering. Application lifecycle management, ensuring availability and technological evolution. IT support coordination, ensuring service operational continuity. Software Development & Innovation Implementation of technological solutions to improve the efficiency of simulation processes. Development of custom tools for simulation engineering and technical calculations. IT Demand Management Collection and management of IT needs for the CAE area. Point of contact between technical teams and stakeholders. Facilitating follow-up meetings and retrospectives for continuous improvement. Leadership & Team Management Planning and allocation of tasks, resources, and activities. Coordination and monitoring of project progress to ensure deadlines and objectives are met.

- Maintenance of the ERP system Axional Deister Software.

- Implementation and process improvements according to client requirements and with user collaboration.

- Detailing and tracking of various projects; with tasks, deliverables, and documents.

- System support and incident management. Skills:

- Working simultaneously with multiple clients, allowing for effective time management and task prioritization.

- Ability to handle high-pressure situations and achieve good resolution.

- Knowledge and use of ticketing tools, such as JIRA.

- Database maintenance and management, with a high level of SQL programming.

- Analyzing client problems, designing and developing custom solutions.

- Project organization through tasks and the use of Kanban boards.

- Maintenance of the ERP system Axional Deister Software.

- Implementation and process improvements according to client requirements and with user collaboration.

- Detailing and tracking of various projects; with tasks, deliverables, and documents.

- System support and incident management. Skills:

- Working simultaneously with multiple clients, allowing for effective time management and task prioritization.

- Ability to handle high-pressure situations and achieve good resolution.

- Knowledge and use of ticketing tools, such as JIRA.

- Database maintenance and management, with a high level of SQL programming.

- Analyzing client problems, designing and developing custom solutions.

- Project organization through tasks and the use of Kanban boards.