About Raquel
English
Native or bilingual
French
Conversational
Spanish
Native or bilingual
Experience
- Bodegas ProtosECOMMERCE - DIGITAL MARKETING MANAGERJanuary 2023 - Today (3 years and 7 months)I lead the digital strategy across owned channels (PrestaShop), Amazon Vendor (+€400K Sell-in), online marketplaces, and B2B. Responsible for planning and executing eCommerce improvements, inventory management, and the Amazon account. I design and oversee the commercial strategy, negotiate rates, and manage performance and awareness-oriented digital marketing campaigns (Meta, Google, email, SMS). Comprehensive management of the digital budget and growth roadmap.
- EroskiCRM SPECIALISTNovember 2022 - June 2023 (7 months)Customer Analytics: customer profiling and monitoring communication performance. Planning and execution of push notifications and journeys. Gamification of the Eroski Club App.
- DinosolCRM - ECOMMERCE SPECIALISTMarch 2020 - October 2022 (2 years and 7 months)Magento Backoffice Management. Acquisition and loyalty campaigns for the online supermarket. Analysis and monitoring of customer satisfaction - NPS.
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Education
- Growth eCommerce_Hackers SchoolGrowth eCommerce
- MÁSTER GESCOEAE - Universitat Politècnica de Catalunya2017MÁSTER GESCO