About Raphel
French
Native or bilingual
English
Native or bilingual
Spanish
Basic
Experience
- COPILOTEFounder & CEODecember 2025 - Today (6 months)Haute-Savoie, France- Prospecting- Following up on prospects- Customer loyalty- Developing your network- Reporting- Implementing monitoring tools- Implementing sales processes- Sales animation- Negotiation with your suppliers, partners, and clients- Digital Communication
- DOMITYSAdministrative and Billing ManagerAugust 2024 - December 2025 (1 year and 4 months)Haute-Savoie, FranceEnsure the management of the reception and billing teamOrganize the daily management of the departmentSupervise billingGuarantee safety and compliance with quality proceduresEnsure and participate in service continuity and company sustainability
- SoftbookerAccount ManagerJuly 2023 - April 2024 (9 months)Montreal, QC, Canada- Receiving and processing client requests- Scheduling and managing appointments- Creating and managing a client portfolio- Internal and external training- Strategic client support- Conducting client presentations
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Education
- BTS, Negociation Relation ClientICOGES2019BTS, Negociation Relation Client