Freelancer profile translated to English.
Back to original languageAbout Raphaël
Are you looking to generate more qualified leads and fill your sales agenda?
I help you develop your pipeline through structured and effective telephone prospecting. My goal is simple: identify decision-makers who are genuinely interested in your services and connect you with concrete opportunities.
Specializing in cold calling and lead qualification, I know how to capture attention from the first few seconds, ask the right questions, and handle objections professionally. Every interaction is results-oriented: understand the need, qualify the potential, and schedule a relevant appointment.
What sets me apart:
A direct yet professional approach
Active listening to detect real needs
Messaging tailored to your target audience
Rigorous follow-up and precise data updates
I generally handle:
B2B telephone prospecting campaigns
Lead qualification and database enrichment
Appointment setting for sales teams
Performance reporting and tracking
My role is to save you time and optimize your conversion rate by providing you with truly actionable leads.
French
Native or bilingual
Remote only
Primarily works remotely
Experience
- IdeaPulseCold CallingSOFTWARE PUBLISHINGOctober 2025 - Today (10 months)Bruxelles, BelgiumI currently work at IdeaPulse as a cold caller. My role primarily consists of contacting prospects by phone to present our services and identify those who might be interested.On a daily basis, I make outbound calls from targeted databases. I present the company's offer, listen to the interlocutors' needs, and answer their questions or objections. When a prospect shows genuine interest, I schedule an appointment for the sales team.I am also responsible for updating the CRM after each call: qualifying the prospect, adding useful information, and tracking progress. This allows the team to have reliable and actionable data.This position has allowed me to develop my skills in communication, persuasion, and objection handling. I also learned to remain professional and effective even when facing rejections, while still meeting the set objectives.
- TelecomSales Development RepresentativeTELECOMMUNICATIONSFebruary 2023 - December 2024 (1 year and 10 months)Bruxelles, BelgiumAt Telecom, a Belgian company specializing in telecommunication solutions, I was responsible for contacting individuals to offer them discounts on their phone subscriptions.On a daily basis:Make outbound calls to potential customersPresent promotional offers and available discounts on phone subscriptionsExplain the benefits of the different plans offeredAnswer questions and handle customer objectionsVerify prospect eligibility for current offersUpdate call information and results in the internal systemMain responsibilities:Meet daily sales or subscription goalsMaintain clear, structured communication in line with provided scriptsEnsure professional and transparent communicationAdhere to sales procedures and compliance rulesDeliverables:Validated subscriptions or plan changesCompleted and compliant customer filesData updated in the CRMDaily performance reporting
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Education
- CESSInstitut Saint Vincent De Paul2023