Raphael R.

Context:

As a Test Manager on the LM project, I am in charge of managing the business testing campaign.

The project concerns the acquisition of an entity with 2 million customers.

A new IS is being developed from scratch by developers in Turkey and Ukraine.

Key Figures:

About twenty functional areas developed

The project represents 1/3 of Bouygues Telecom's revenue

Involvement of several hundred people on the project

Achievements:

Management of business acceptance

Development of test strategies

Organization of the test methodology

Management of test resources (about twenty people)

Synchronization with the different test teams

Coordination with the solution provider

Project Results and Benefits:

Creation of a new IS for 3 telecom brands integrated into the Bouygues ecosystem

Migration from the old to the new IS

Context:

As Quality Manager for Engie's eCare platform, organized in SAFe, I am responsible for implementing the test policy, planning test campaigns, writing test strategies, implementing, executing, and reporting tests. This includes setting up test tools and analyzing production incidents.

○ Implementation of the test process

Key Figures:

● Platform: 5 teams of 3 to 5 developers in Scrum

● 150,000 connected devices managed in France, Belgium, Italy, Netherlands, and Australia

● Connected to dozens of providers

Achievements:

● Management and execution of acceptance testing

○ Implementation of the test process

○ Development of test strategies

○ Organization of data sets

○ Coordination of internal and business acceptance

○ Knowledge capitalization in test repositories

○ Methodology within the teams

Project Results and Benefits:

● Integration with foreign clients

● Integration of algorithms to detect underperformance

● Redesign of the notification system on the monitoring portal

● Improvement of customer satisfaction

Technological Stack and Tools Used:

● Product Management: JIRA, Confluence

● Webservice: Postman, command

● Test Management: Xray

● Test Automation: Cypress, in-house tool

● AWS: Lambda, Cloudfront, SQS, Kinesis, RDS, DynamoDB, Cognito, S3

As a qualification pilot at Société Générale, I am responsible for the analysis, design, and management of tests on dematerialization, GDPR, and transfer projects. I am also attached to the agile transfer team on the European regulation DSP2 project, which aims to strengthen security for online purchases, or on a new permanent transfer solution called VESPA.

Key Figures:

● One million connections per month on the transfer platform

● Dematerialization of documents accessible by hundreds of thousands of customers

Achievements:

● Management and execution of acceptance testing

○ Writing acceptance criteria

○ Development of the test strategy and test matrix

○ Preparation of data sets

○ Preparation of acceptance environments

○ Anomaly management

○ Coordination of development teams

○ Coordination of business acceptance

○ Leading the test progress committee

○ Knowledge capitalization in test repositories

Project Results and Benefits:

● Compliance with European regulations

● Improved user experience on mobile applications

● Improvement of the permanent transfer functionality

Technological Stack and Tools Used:

● Product Management: JIRA, Confluence

● Webservice: Postman, Swagger

● Test Management: Xray, Quality Center (HP ALM), SauceLab

● Test Automation: Tosca, Jenkins

● Database: SQL Developer