Freelancer profile translated to English.
Back to original languageAbout Raphaël
I help premium aesthetic clinics optimize their appointment booking and customer experience through simple, discreet, and effective AI automations.
My solutions enable instant responses to inquiries, lead qualification, appointment confirmation and reminders, and a significant reduction in no-shows, all without replacing human interaction or compromising the clinic's premium image.
Similar systems are also successfully deployed in real estate, where responsiveness and lead follow-up are crucial.
French
Native or bilingual
English
Conversational
Remote only
Primarily works remotely
Experience
- Raphaël MonnetAI Agents for Real Estate Agencies | Automation of Leads & MandatesDecember 2025 - Today (6 months)I help real estate agencies automate the processing of incoming requests: lead qualification, appointment booking, follow-ups, and commercial monitoring.The implemented systems allow for 24/7 responses, improved sales responsiveness, and structured lead follow-up without overburdening the teams.Observed results: +20 to +40% of requests effectively processed, 5 to 10 hours saved per agent, and better conversion of leads into appointments.
- HelveticSynerWellAI Agent and Automation ConsultantHEALTH AND WELLNESSNovember 2025 - Today (7 months)Sion, SwitzerlandDesign and deployment of an AI conversational assistant to improve customer experience and request management on a wellness services website.Automation of responses to frequently asked questions, prospect guidance, and enhancement of the customer journey, in compliance with best communication practices.
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Education
- Artificial Intelligence & Automation TrainingOnline Training2025Formation dédiée à l’utilisation de l’intelligence artificielle appliquée aux cas d’usage business : automatisation, agents IA, structuration de workflows et optimisation des processus commerciaux.