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Raphaelle VernetRV

Raphaelle Vernet

UX Research | UX Test & Strategy #ReadytoHelp

€450/day
1 project
Pau, FR
3-7 years

Average response time: 1 hour

Freelancer profile translated to English.
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About Raphaelle

Hello,
Do you have a website or online service and want it to truly meet the **needs of your users**?
I am a freelance UX Researcher and I support companies, startups, institutions, and associations in **improving the user experience**, through an approach based on **research and field observation**.

I enjoy designing modern interfaces that are easy for users to understand and use.
I keep up with web trends and new UX practices.
I can get involved at any stage of the project:

✔ At the beginning, to define user objectives
✔ During the project, to conduct UX or user testing
✔ At the end of the project, for final recommendations

My expertise includes:

✔ Needs analysis, user profile definition, information architecture...
✔ Zoning, HMI definition
✔ User testing (persona, scenario, test, data collection, analysis, reporting)
✔ UX Strategy
✔ Information Architecture
✔ UX Audit
✔ Quantitative and qualitative research
✔ Experience mapping
✔ Prototyping
✔ Solving complex problems
✔ Synthesizing actionable insights for product, design, and dev teams

My technical skills:

✔ UX research (research plan, recruitment, user profile, card sorting, interviews, usability tests...)
✔ Choice of qualitative and quantitative research methods
✔ Facilitating focus groups and user interviews
✔ Administering surveys and questionnaires
✔ Design thinking, OOUX
✔ Figma/XD, Miro, Google Forms
✔ Adobe: Illustrator, Indesign, Photoshop
✔ HTML/CSS

Feel free to ask me questions and check out my website: rev-webdesigner.fr
  • French

    Native or bilingual

Remote only
Primarily works remotely

Experience

  • independant
    UX Researcher
    DIGITAL AND IT
    August 2019 - Today (6 years and 10 months)
    Pau, France
    Website designs (needs assessment, user persona, test conduction, card sorting, prototype...)
    Print (posters, flyers, visual identity)
    HTML5 CSS3 Adobe Creative Suite User Testing
  • Xx
    Animal Abuse Alert Application (Part 1)
    CIVIC AND SOCIAL ORGANIZATIONS
    August 2022 - August 2023 (1 year)
    Context:
    While walking, I saw horses in a field and wondered how to report animal abuse and who to call. Based on this observation, I researched and created an app.

    Method Chosen: Design Thinking

    - Existing research
    - Data sorting and analysis:
    - There is a news and adoption app without updates
    - News is no longer updated
    - Few adoption listings
    - Does this work take too much time?
    - Too expensive?
    - Not enough staff?
    - The adoption part is neglected
    - Contact information not highlighted

    - Persona definition

    - Problem definition and hypothesis/objective development:
    - An easy-to-use app
    - Fast
    - Direct connection with a contact person

    - Ideation:
    - Photo taking
    - Video
    - Adoption

    - Prototype creation
    - Scenario writing
    - Tester recruitment
    - Test analysis
    - New conclusions and deeper analysis of the existing app
    - Bug and design fixes
    Design Thinking UX Research Figma User Testing Analyse de données
  • Share it
    Dashboard for H'UP Company
    CONSULTING AND AUDITS
    April 2022 - July 2022 (3 months)
    Context:

    H'UP is an association that helps people with disabilities create businesses. To improve its service, the association needs three different dashboards:
    - Entrepreneur -> those who want to create their business
    - Mentor/Coach -> professionals who advise and help entrepreneurs
    - Support Officer (SO) -> they supervise the support

    My role:

    - Design prototypes
    - UX research

    Testing protocol:

    - Scenario writing: 3. One for each persona
    - Draft
    - Reset
    - Finalization
    - Recruitment: internal, 5 from each group
    - Tester selection based on personas
    - Invitations
    - Video testing
    - Data analysis
    - Results presentation
    - Bug and design fixes.
    UX Research Figma User Testing User interview Analyse de données

Recommendations

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FU
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Sarah Djellouli and 2 other people have recommended Raphaelle

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Education

  • BTS in Business Communication
    CNED
    2010
    - Stratégie de communication et maitrise d'un budget - Rédaction et répondre à un appel d'offre (privé) - Élaborer un sondage et le traitement des données - Calculer un échantillon
  • BTS in Communication
    CNED
    2011
    Compléments de la première formation : - Communication de crise - Veille opérationnelle

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