About Raphaëlla
French
Native or bilingual
English
Fluent
Experience
- TANK MACHINEAssistant ManagerAUTOMOBILESeptember 2023 - October 2024 (1 year and 1 month)Montigny-lès-Cormeilles, FranceWebsite/social media managementCustomer relations (email handling, calls, after-sales service)Administrative/accounting follow-upQuote and invoice draftingEvent managementCommunication support content writingOrder tracking (shipping management, platform order management)
- IMPRIM 2000Executive AssistantPRESS AND MEDIAJuly 2022 - August 2023 (1 year and 1 month)Pantin, FranceHandling calls, emails (clients, suppliers)Client receptionOrder tracking (shipping management, platform order management)Administrative task management (invoice filing, customer invoice follow-ups)Dispute resolution (providing solutions)
- E.LECLERCCashier ManagerRETAIL (LARGE RETAILERS)October 2021 - August 2022 (10 months)Osny, FranceCashier (checkouts, customer loyalty, checkout line management, cashier staff management, scheduling)Department (stocking shelves, facing, stock organization)
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Education
- Master's in Digital Marketing and CommunicationEIMP2024
- Bachelor's degree in Languages, International Business and Trade (English-Portuguese)Université Nanterre Paris X2021