Freelancer profile translated to English.
Back to original languageAbout Raphaella
Hello, here Raphaella Contreiro 👋
I am a UI/UX Designer with over 10 years of experience creating experiences that humanize products and services, always balancing user needs with business objectives. My focus is on strategic design, helping to plan, design, and test projects and ideas in an agile, uncomplicated way, minimizing risks.
I started my career in 2008 at Designit (Madrid), a global agency with over 700 designers and a presence in 13 countries, where I worked as an interaction design consultant for companies such as BBVA, Vodafone, Sanitas, the Ministry of Health of Spain, SAGE SP, RTVE a la Carta, Bankia, Movistar Imagenio, and Verti Seguros, among others.
Since 2014, I have been running my own studio, collaborating with clients from various sectors nationally and internationally, including brands such as Playstation, Metro de Madrid, LG, UPComillas, Brooklyn Fitboxing, and Northweek. My experience covers the entire end-to-end design cycle, from conceptualization to the creation of flexible and robust design systems.
From balkoz, we design end-to-end solutions, from conceptualization to the construction of flexible and robust design systems.
Spanish
Native or bilingual
Portuguese
Native or bilingual
English
Fluent
Can work on-site
Madrid (up to 50km), Barcelona (up to km), Valencia (up to km), Sevilla (up to 10km), Bilbao (up to 10km)
Experience
- App PortviewRedesign Portview AppSOFTWARE PUBLISHINGNovember 2024 - Today (1 year and 9 months)Madrid, Spain- UX Research- Design Thinking- Redesign of the Portview App- Website Redesign- UI/UX Design Consulting
- Balkoz.comFounder | Product DesignerTECHJune 2014 - Today (12 years and 1 month)Madrid, Spain- User Research- UX Designer- UI Designer- Web Development- Digital Strategy
- Designit.comInteraction DesignerTECHApril 2008 - April 2011 (3 years)Madrid, Spain- Interaction Design- Visual Design of Interfaces
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Education
- Accessibility: How to Design for AllInteraction Design Foundation (IxDF)2021- How design decisions impact accessibility and usability - The accessibility standards you should be following - The types of disabilities you should design and optimize for - How to proactively incorporate accessibility into your design and development processes - The best tools and techniques for validating your accessibility efforts - How to build an accessibility program and use it to increase your organization’s maturity
- Ethnography applied to product and service designEstudioRacimo2020Origen de la etnografía y por qué adquiere relevancia en la búsqueda de contenidos que tengan significado para los usuarios. Identificación para qué tipo de búsquedas es apropiada la etnografía, y cuáles son las herramientas según los objetivos de investigación - Abanico de técnicas - Herramientas de búsqueda etnográfica. Investigación etnográfica aplicada al diseño: la pregunta de investigación, la segmentación del público objetivo o las herramientas de búsqueda en contexto de análisis cultural y síntesis aplicadas, propias de la etnografía.
Certifications
- Certificate of MembershipInteraction Design Foundation
- Accessibility: How to Design for AllInteraction Design Foundation (ixDF)2021