About Raphaël
French
Native or bilingual
Experience
- DUCLOTHead of E-commerce Sales TeamJune 2020 - March 2024 (3 years and 9 months)Bordeaux, France• Managed the e-commerce sales team (3 people) and oversaw a turnover of €2M (deliveries) and €6-11M (futures).• Developed and retained a portfolio of 60 VIP clients (business leaders, premium individuals) and managed a customer base of 30,000 (individuals, companies, works councils).• Conducted sales in France and internationally, providing personalized advice and strategic offers.• Participated in sales strategy (product range, VIP offers).
- ETS MARTINWine Merchant/SommelierMarch 2019 - December 2019 (9 months)Saint-Émilion, France• Advised and sold fine wines to a premium French and international clientele.• Hosted tastings and private tours in French and English.• Managed orders (€1,000 to €12,000) and customer loyalty.
- LES VIGNOBLES DE LAROSE-B2C Sales RepresentativeMay 2018 - August 2018 (3 months)Saint-Laurent-Médoc, France• Managed and developed a client portfolio of individuals, companies, and works councils.• Prospecting for HORECA and local works councils.• Created commercial offers and benchmarks.• Represented the company at the annual Alliance congress.
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Education
- Wine & Spirit Education Trust (WSET), Level 3 (WithÉcole du Vin2019Wine & Spirit Education Trust (WSET), Niveau 3 (With
- Professional Bachelor's Degree - International Marketing of Wines & SpiritsUniversity of Reims2017Licence Professionnelle - Commercialisation à l'International des Vins & Spiritueux