About Raphaël
French
Native or bilingual
English
Fluent
Experience
- CIMPA PLM ServicesData Analyst ConsultantNovember 2023 - Today (2 years and 7 months)Saint-Aubin-de-Médoc, FranceAdvising clients on more relevant data approaches, including:🛫 Defining business rules and structuring of different databases, highlighting and correcting erroneous values.🛫 Recommendations for optimizing the performance of strategic data exploitation processes.🛫 Support in the aircraft sales process.🛫 Providing visibility and consistency to technical teams through intelligent tools adapted to business needs.🛫 Writing technical documentation for data exploitation systems for management or project owners, on the provided tools.Supervising and administering data maintenance, including:💻 Verifying data integrity.💻 Updating systems and coordinating maintenance activities.💻 Conducting in-depth analyses to identify optimization opportunities for the enrollment process in the aeronautics sector.💻 Defining acceptance, management, and data cleaning rules (formatting, duplicate removal, management of links and ratios between values…).💻 Creating interactive dashboards or industrialized reporting tools to visualize and track key trends, with development of data visualization solutions in Python.💻 Presenting tools and results to share knowledge and disseminate information within business teams.
- DAP & Co. Hospitality GroupCustomer Service ManagerDecember 2022 - May 2023 (5 months)Brisbane, QLD, AustraliaENG 🇬🇧 Customer service at "Walter's Steakhouse and Wine Bar".This professional experience gave me the opportunity to:🔍 Sharpen my skills in the hospitality,📲 Build a solid social network in Australia,📚 Improve my English through contact with wealthy and English-speaking customers,📍 Work on human contact, with the aim of improving the customer experience and the restaurant's reputation.FR 🇫🇷 Waiter at "Walter's Steakhouse and Wine Bar".This professional experience allowed me to:🔍 Consolidate my new skills in the restaurant industry,📲 Build a solid network in Australia,📚 Improve my English through contact with affluent and English-speaking customers,📍 Develop my social skills, in service of the customer experience and the restaurant's reputation.
- Seagrass Boutique Hospitality GroupCustomer Service ManagerOctober 2022 - January 2023 (3 months)Brisbane, QLD, AustraliaENG 🇬🇧 Customer service at "Italian Street Kitchen".This professional experience gave me the opportunity to:🔍 Acquire new skills in the hospitality,📚 Improve my English through contact with cosmopolitan and English-speaking customers,📍 Work on human contact, with the aim of improving the customer experience.FR 🇫🇷 Waiter at "Italian Street Kitchen".This professional experience allowed me to:🔍 Acquire new skills in the restaurant industry,📚 Improve my English through contact with cosmopolitan and English-speaking customers,📍 Develop my social skills, in service of the customer experience.
Recommendations
These freelancer profiles also match your criteria
Agatha Frydrych
Backend Java Software Engineer
4.7
(3)
2
Baptiste Duhen
Fullstack developer
4.6
(4)
5
Amed Hamou
Senior Lead Developer
4
(2)
7
Audrey Champion
Web developer
4.3
(3)
4
Education
- Data Analyst MarketingESD Bordeaux2023✓ Python (Pandas, Plotly/Matplotlib, Streamlit 👉🏼 Jupyter / Google colab), ✓ Excel (Macro VBA / Power Query), ✓ Data Visualisation (Power BI / Tableau / Data Studio), ✓ Web Analytics (Adobe Analytics, AT Internet, Google Analytics), CRO CAMP >> audit du site web d'un client français, spécialisé dans la cartographie des données commerciales, à des fins d'optimisation de son taux de conversion.