Freelancer profile translated to English.
Back to original languageAbout Raphael
I ensure that strategic objectives are aligned with the development and implementation of secure and industrialized AI and GEN AI solutions, which bring strong added value to business units and the business (quantifiable ROI / competitive advantage / FinOps).
✅ Expertise: Multi-agent approach, RAG, MCP Server, LLM Ops, product management, project management, change management...
🛠️ Technologies: OpenAI, Azure AI Foundry, Promptflow, Hugging Face, LangChain, Python, FastAPI, Docker, Kubernetes, GitHub Actions, Power Platform, Copilot Studio...
🚀 Objective: Maximize ROI, streamline collaboration, ensure successful adoption of AI solutions
💡 Approach: Strategic steering, business-tech alignment, impact-oriented delivery
English
Fluent
French
Native or bilingual
Remote only
Primarily works remotely
Experience
- TalanPM & Head of AI Practice | CSM CSP MicrosoftMay 2023 - Today (3 years and 1 month)Bordeaux, FranceManagement of the AI expertise hub (South West): Functional management (offering, budget, quality) and technical supervision of AI projects. Management of a team specialized in LLMOps, Prompt Engineering, Data Science, and Cloud Architecture.Facilitation of strategic sessions (Executive Committee, CIO, Microsoft events) to inform leaders on AI fundamentals: adoption strategy, ethical roadmap, licensing, and advanced use cases (RAG, NLP, LLM, Copilot)...
- Bordeaux YNOV CampusDigital Innovation / AI ManagerOctober 2022 - April 2023 (6 months)Bordeaux, FranceHead of digital innovation and AI at Ynov Campus, I design and manage immersive educational projects integrating emerging technologies, generative AI, and agile methods.I develop hybrid learning paths to train the talents of tomorrow in digital transformation and responsible innovation.
- MOS - Mind On SiteConsultant | Senior Customer Service Manager | Product ManagerEDUCATION AND E-LEARNINGFebruary 2017 - September 2022 (5 years and 8 months)Paris, FranceCSM | Product Manager:- Building trusted partnerships with strategic clients: Air France, Transavia, Cegedim, Mapa, Renault Trucks, IDEX, Feu Vert, Rio Tinto, Indigo, Sodexo, Canal+....- Monitoring and managing files, quotes, and commercial orders in liaison with the client.- Evangelizing MindOnSite's vision and values through product demonstrations, market events, and specific meetings.- Upselling and building service offerings with the product, technical, and marketing teams. Continuous sales forecasting activity.- Responding to tenders & Managing complex sales cycles.- Contributing to the evolution of the solution vision.- Management and interface: collaboration with product teams (UX, innovation, etc.) and transversal teams (Management, IT, Data, Finance, Legal, Business, etc.) as well as service providers.- Defining the roadmap in conjunction with the Product Owner and the technical team.- Monitoring quality and customer satisfaction indicators.Senior Consultant:- HR & Business Audit and facilitation of thematic workshops- Formalization of HR planning in line with training curricula.- Creation and deployment of blended-learning training programs.- Consulting for the digitalization and automation of processes.- Contribution to the evolution of the vision of internal solutions (HRIS, LMS, DMS).
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Education
- Master 2 - Information and Communication SciencesUniversité Paul Valéry (Montpellier III)2006Domaine d’études Information Technology
- Project Management Certification - PRINCE 2 + AGILEDEMOS2010