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Raphaële AlcarasRA

Raphaële Alcaras

Business Organizer - Operational Profitability

€800/day
Annecy, FR
15+ years

Average response time: 1 hour

Freelancer profile translated to English.
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About Raphaële

Consultant in optimizing the Order-to-Cash circuit (sales-invoicing-collection) for VSEs, artisans, and freelancers.

My expertise is based on a key point: bridging the gap between operational reality and financial stakes. I intervene directly within companies to analyze, structure, and streamline their operations from quote → invoicing → collection cycle, which is often the source of cash flow issues.

Specifically, I help leaders to:

  • Clarify their organization and priorities
  • Structure simple, efficient, and reproducible processes
  • Reduce time and money lost due to internal dysfunctions
  • Accelerate invoicing flows and secure collections
  • Implement concrete management tools for better decision-making

I particularly enjoy intervening in contexts of disorganization, poorly controlled growth, or administrative overload, where it becomes urgent to restore clarity and method. Environments where "everything depends on the leader" are often where my impact is strongest.

My preferred projects:

  • Structuring the management system for a growing VSE
  • Optimizing the commercial management cycle (quotes, invoicing, follow-ups)
  • Implementing internal processes and monitoring tools
  • Supporting the transition to electronic invoicing
  • Intervention in crisis or operational blockage situations

My professional goal is clear: to become a benchmark strategic partner for VSEs/SMEs, by bringing an operational, structured, and results-oriented approach, where traditional methods show their limits.

I do not produce theoretical recommendations. I implement, I deploy, and I ensure that it works.
  • French

    Native or bilingual

Can work on-site
Annecy (up to 50km)

Experience

  • Visaele Process
    Optimization of the operational management system for VSEs/SMEs
    CIVIL ENGINEERING
    May 2023 - Today (3 years and 3 months)
    - Information system optimization
    - Improvement, process optimization
    - Evolution of work methods for greater efficiency and performance
    - Cash flow recovery
    - Clearing invoicing backlogs

    - Support for the implementation of electronic invoicing
    Electronic Invoicing Process Optimization Information Systems Analysis
  • MS Electro Contrôle Genève
    Administrative Manager
    January 2017 - February 2020 (3 years and 1 month)
    Operational Steering & Technical Coordination
    Coordination of technical activities: intervention planning, site monitoring
    Preparation, validation, and monitoring of documents and reports
    Organization and streamlining of operational flows

    Team Management & Performance
    Management of the technician team
    Recruitment and training of the apprentice commercial employee
    Facilitation of team meetings
    Support, coaching, and motivation of teams in achieving objectives
    Alignment of individual objectives with company strategy
    Development of team dynamics fostering performance and cohesion

    Administrative & Financial Management
    Invoicing of interventions
    Monitoring of invoices and management of collections
    Recovery of unpaid debts

    Structuring & Internal/External Communication
    Implementation of clear and effective internal communication
    Management of correspondence (mail, calls, emails)
    Organization of internal events (team days, team building)

    Company Development & Visibility
    Supervision of the website creation project
    Creation and development of digital presence (LinkedIn, Facebook)

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Education

  • BTS (Higher Technician Certificate) in SME/VSE Management Assistance (work-study program)
    Tremplin 84
    2008
    Diplôme BTS Assistant de Gestion PME-PMI en alternance
  • Apprentice Trainer Diploma
    EDUPRO Genève
    2020
    Diplôme de formateur/formatrice d'apprentis

Skill set

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