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Raoua KetataRK

Raoua Ketata

Independent Office Manager

€350/day
Lille, FR
3-7 years

Average response time: 1 hour

Freelancer profile translated to English.
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About Raoua

Office Manager specializing in law firms, I support legal structures in their organization, administrative management, and process optimization. Open to one-off, specific, and targeted assignments, I intervene to strengthen a team, structure a firm, or support an operational project. Based mainly in Lille (France), I also operate in Belgium, in Tournai and Brussels, which allows me to offer great geographical flexibility and a fine knowledge of the legal sector on both sides of the border.
  • French

    Native or bilingual

  • English

    Fluent

Can work on-site
Lille (up to 50km)

Experience

  • Managera,
    Independent Office Manager
    January 2024 - Today (2 years and 5 months)
    Lezennes, France
    • Team Management: recruitment, training, planning, and performance monitoring.
    • Process Optimization: creation of procedures, cost reduction, and customer service improvement.
    • Strategic Development: development of business plans and execution of SWOT analyses.
    • Digital Transition Project Management (software, IT infrastructure, cybersecurity).
    • Implementation of new technologies to modernize tools and increase productivity.
    • SEO Campaign Management for traffic acquisition and visibility improvement.
    • Management of contractual relationships with partners and service providers.
    • Third-party account declaration management.
  • Derenne & Associés -
    Law Firm, Executive Assistant
    January 2021 - December 2023 (2 years and 11 months)
    Namur, Belgium
    • Management
    • Maintaining the firm's electronic diary
    • Tracking, filing, digitizing, and archiving firm documents and files
    • Organizing and booking lawyers' events
    • Organizing and leading meetings to monitor the firm's activities
    • Supplier/service provider relationship management
    • Order and supplies management
    • Vehicle fleet management
    Accounting
    • Handling treasury and managing various accounts using dedicated software
    • Preparing declarations for the accountant (VAT, balance sheet closing)
    • Preparing and processing invoices
    • Entering client and supplier payments
    • Entering lawyers' services and issuing fee invoices in the dedicated software
    • HR
    • Responding to applications
    • Onboarding new employees
    • Monitoring leave and entering employee attendance in the HR software
    • Preparing payroll in coordination with management
    • Ordering meal vouchers for employees
    Legal
    • Opening and tracking new cases in the SECIB software
  • Cabinet du Me. Pascal Vancraeynest,
    Legal Secretary/Interpreter
    February 2020 - March 2020 (1 month)
    Namur, Belgium
    • Updating and entering data into tools
    • Mail management
    • Filing, archiving, and file keeping
    • Providing interpretation between lawyers and non-French-speaking Arab clients

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Education

  • Master's degree in Private Law
    University of Sfax
    2019
    Master en droit privé
  • Bachelor's degree in Private Law
    University of Sfax
    2013
    Licence en droit privé

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