Freelancer profile translated to English.
Back to original languageAbout Rania
I offer comprehensive support for administrative management and customer follow-up. Organization, rigor, and responsiveness are my watchwords to simplify your daily tasks and ensure effective project monitoring.
Skills: client management, administrative organization, file tracking, coordination, and operational support.
French
Native or bilingual
Arabic
Native or bilingual
Remote only
Primarily works remotely
Experience
- IKEAREMOTE CUSTOMER RELATIONS OFFICERMay 2023 - Today (3 years and 1 month)FranceManagement and follow-up of client files. Processing of reimbursements and disputes. Analysis of client requests and application of internal procedures. Remote customer relations (email, phone, internal tools).
- ET CABINET D'AVOCATINTERNSHIP IN A LAW FIRMSeptember 2025 - November 2025 (2 months)Management and follow-up of legal and accounting files.• Filing, archiving, and organization of client documents.• Drafting and formatting administrative and legal correspondence.• Preparation of documents for client files.• Administrative follow-up of files in connection with clients.• Strict adherence to confidentiality and professional procedures.
- Expertise KL ForeverSPLSeptember 2025 - November 2025 (2 months)Management and follow-up of legal and accounting files. Filing, archiving, and organization of client documents. Strict adherence to confidentiality and professional procedures.
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Education
- ACCOUNTING MANAGER TP TRAININGCG ACADEMY2025FORMATION TP GESTIONNAIRE COMPTABLE
- LEGAL ASSISTANT TRAININGINSTITUT JURIDIQUE D'AQUITAINE2026FORMATION ASSISTANTE JURIDIQUE