Freelancer profile translated to English.
Back to original languageAbout Ramzi
Starting as a developer, I naturally moved into continuous integration to meet the quality requirements of software manufacturing.
Automating processes as much as possible from development to delivery has therefore become my area of expertise.
I am also driven by the desire to provide quality service and support to various collaborators using tools such as Jira for bug tracking & project management or through the administration of the Salesforce CRM to help them focus on their core businesses.
Here are my areas of expertise:
Deployment, technical & functional configuration, technical assistance and training on Atlassian products + user support and documentation.
Advanced Salesforce Administration.
Implementation and configuration of continuous integration environments using JENKINS or BAMBOO.
English
Native or bilingual
French
Native or bilingual
Arabic
Conversational
Can work on-site
Marseille (up to 50km)
Experience
- BEEZENJIRA ExpertE-COMMERCEMay 2017 - June 2017 (1 month)Paris, FranceAssistance in critical analysis of existing JIRA projects and their workflows.Recommendations and best practicesDefinition of workflows, target projects.Assistance in defining KPIsFormalization of user guidesTool configuration to implement new workflows, new request templates.Data migration.Creation of monitoring and reporting reports in JIRA.
- Nextlink solutionsJIRA ExpertHEALTH AND WELLNESSMarch 2017 - March 2017EspagneMigration from JIRA cloud to Jira Cloud (as Atlassian does not allow site renaming)• Data cleanup• Installation and configuration of Confluence• SAML authentication configuration
- Neocase SoftwareJIRA ConsultantSOFTWARE PUBLISHINGJanuary 2017 - February 2017 (1 month)Paris, FranceJIRA integration and configurationTEMPO Timesheet & TEMPO Budget for activity tracking, project financial management, and KPI analysis.Training for administrators and users.
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Education
- DESS (Postgraduate Diploma)UNIVERSITY CLAUDE BERNARD (LYON I) LYON2003DESS ingénierie informatique et mathématique
- ACP-100 JIRA Administrator CertificationAtlassian2017