Freelancer profile translated to English.

Description

Are you a retailer, SME manager, or network manager looking to better organize your business, manage your performance, and gain operational efficiency?

I help businesses, store networks, and SMEs structure their organization, analyze commercial performance, and implement simple and effective management tools.

With 20 years of experience in store management, I bring you a practical, field-based, and results-oriented perspective, with immediately applicable solutions.

How I can help you:

• Optimize your operational organization

• Structure your processes and work methods

• Analyze your key indicators (Revenue, margin, productivity)

• Implement clear and actionable Excel dashboards

• Help you make decisions based on reliable data

Types of projects and deliverables:

• Remote organization & performance diagnosis

• Customized dashboards (Excel)

• Actionable operational recommendations

• Occasional or recurring follow-up and support

I operate 100% remotely.

Languages

French
Native or bilingual
English
Fluent
Arabic
Native or bilingual

Workplace preferences

Remote only

Primarily works remotely

Groupe Casino
Store Manager
RETAIL (LARGE RETAILERS)
September 2023 - Today (2 years and 9 months)
Revenue €7.5M, 10% revenue increase over the year
Guardian of the concept & commercial development
Management, leadership, and training of over 25 employees
Store Management: Procurement, Assortment,
Sourcing, development & Animation of commercial operations
Financial Management: Performance Management (Analysis of Revenue,
results, margins, Budget, Shrinkage)
Société my Paris
Restaurant Manager
RESTAURANTS AND FOOD SERVICE
November 2018 - August 2023 (4 years and 9 months)
Paris, France
Revenue €450K
Management of the establishment, budgets, procurement, hygiene, customer
service, and checkout
Recruitment & Management of 7 employees (training, support, supervision,
and skill development)
Analysis and Management of production flow, strategic reorientation following
raw material cost increases
Sales, development of UberEats, Deliveroo & Justeat platforms
Performance Analysis Project Management Activity Management Team Leadership and Management Customer Relations
Champs D’or supermarché
Supermarket Store Manager
RETAIL (LARGE RETAILERS)
April 2008 - August 2018 (10 years and 4 months)
Beyrouth, Lebanon
Revenue $9M, 52% Increase in 5 years
Supervision, Training, management, and skill development of a team
of 40 employees
Monitoring of dashboards on CT Serv with various KPIs: Revenue, margin,
shrinkage, Stock turn rate, non-sale rate, UVC, expenses, flow analysis,
etc.
Management of all store P&Ls (personnel cost management, budget
management, shrinkage management, objective achievement, action plan)
Layout, signage, merchandising
Saturated Lebanese market ==> reorientation of the procurement strategy
by refocusing purchases towards international sourcing ==> average margin
increase from 18% to 38% on targeted segments (mainly Turkey and the
United States)
Recruitment, training, schedule management, contract and payroll management
Project Management: Coordination of the complete store renovation,
with a 20% increase in sales area and modernization of the layout
Activity Management Project Management Organization and Processes Team Management Purchasing

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Business Management License
IAE de Caen
2018

Rami Zeina

Supermarket Store Manager

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