Rameliarimanana Aina, Virtual Assistant, Community Manager

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Languages

French
Native or bilingual

Workplace preferences

Remote only

Primarily works remotely

PHYSALIS
Customer service, Teleoperator, Back-office
E-COMMERCE
November 2024 - Today (1 year and 7 months)
Antananarivo, Madagascar
Management of customer interactions on the Dépôt Bingo project (incoming, outgoing calls, mailing, chat), ensuring effective follow-up and optimal service quality.
Active Assurance
Customer service
AUTOMOBILE
September 2022 - December 2022 (4 months)
Antananarivo, Madagascar
Customer service management: monitoring complaints, subscriptions, renewals, insurance sales, invoicing and handling requests.
OCEAN CALL
Teleoperator
E-COMMERCE
May 2022 - July 2022 (3 months)
Antananarivo, Madagascar
Processing incoming calls, providing customer information and resolving requests in a dynamic environment.

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