Freelancer profile translated to English.
Back to original languageAbout Ralph
PLM Windchill consultant, PLM administrator, IT support, and trainer with over 20 years of experience in demanding industrial environments (watchmaking, microtechnology, railway).
I support companies throughout the lifecycle of their digital tools and processes: PLM deployment, administration, user support, training, and integration of artificial intelligence and automation solutions.
PLM & IT Expertise:
- Windchill Administration (PDMLink, MPMLink)
- User Support L1/L2/L3 (ITIL)
- Access Management, Roles, and Configurations
- Business Needs Analysis & Functional Specifications
- UAT Testing, Deployment, and Process Optimization
Training & Support:
- User Training (in-person / remote / e-learning)
- Change Management
- Creation of Training Materials
- Support for Business and IT Teams
AI & Automation:
- Implementation of AI Solutions (business assistant, automation)
- Workflow Automation (n8n, no-code / low-code)
- Process Optimization for Productivity Gains
Field Innovation:
- Augmented Reality / Vuforia
- Remote Assistance (smart glasses)
- Digitalization of Field Operations
Experience: Rolex, Cartier, Piaget, ABB, Alstom
Sectors: Watchmaking, Railway, Precision Industry
My Added Value: Comprehensive profile - technical + functional + training + AI. Ability to intervene end-to-end (project > support > training). Pragmatic, results-oriented approach focused on user adoption.
Based in Switzerland - available quickly (remote / on-site)
French
Native or bilingual
English
Fluent
Can work on-site
Genève (up to 50km)
Experience
- FlexThingsIndustrial Digital Transformation Manager - PLM / CAD / IoTTECHJanuary 2024 - Today (2 years and 5 months)Genève, SwitzerlandTechnical manager for PLM, CAD, IoT solutions and sales engineer for industrial digital transformation.PLM & Business Analysis Solutions: Industry 4.0 deployment for over 15 MedTech, watchmaking, and precision machinery clients. PLM (Windchill, Creo) configuration and integration with 30% workflow improvement. Facilitation of technical workshops and training.AR/VR Sales & Solutions: Sales of software solutions and RealWear AR glasses for industry. POC deployment and implementation of remote training glasses, reducing operator training time by 40%.Business Development: Generated over 500K CHF in revenue. Prospecting and demonstrating AR/VR solutions for the manufacturing industry.Technologies: PLM Windchill, Creo, AutoCAD, RealWear AR, IoT, AR/VR, Industry 4.0
- Coris innovationDigital Transformation Project ManagerLUXURY GOODSApril 2023 - March 2024 (11 months)Lausanne, SwitzerlandExpert in digital transformation and industrial process optimization in luxury watchmaking and precision manufacturing.Main mission at Cartier (Watchmaking Manufacture): Leading the deployment of industrial tablets for digital continuity between design, methods, and production. Augmented reality (Vuforia) with AR glasses for visual procedures. Configuration of PLM/CAD environment: CREO, Windchill, ThingWorx.Digitalization Projects: 25% cycle time reduction through workflow optimization. PMO and mapping of R&D-industrialization-production flows. Management of tooling lifecycle with agile methodologies.Identity & Access Management: User account administration, IT onboarding, authorization management, and CAD/PLM profile configuration.
- TechinformPLM / CAD / IoT Consultant - Industrial Digital TransformationCONSULTING AND AUDITSJanuary 2022 - October 2023 (1 year and 9 months)Genève, SwitzerlandConsultant specializing in supporting industrial companies in their digital transformation projects, with expertise in PLM, mechanical CAD, and IoT solutions.PLM consulting and support (scoping needs, user support, process improvement). Deployment and optimization of mechanical CAD solutions (Creo, SolidWorks). Coordination of industrial digitalization projects.Training and support for technical teams (CAD/PLM/best practices). Pre-sales activities and technical-commercial development of industrial solutions.Environments: PLM Windchill, Mechanical CAD (Creo, SolidWorks), Industrial IoT, Office 365.
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Education
- BTS Industrial Technical Assistance EngineerLycée Jacquard / PPA Business School2003Formation en assistance technique d'ingenieurs avec specialisation electromecanique et domaine industriel. Competences acquises en conseil, gestion de projets techniques et environnements industriels.