Ralf Schaffranek

I support companies as an operational bid manager and project coordinator with over 15 years of experience in quotation processes, customer communication, and delivery management. My focus is on clear structures, reliable execution of operational tasks, and quick relief for internal teams.

I prefer to work with medium-sized companies, consultancies, software manufacturers, and IT service providers – wherever offers, projects, or customer processes are stalled due to a lack of resources or unclear internal responsibilities.

What you can expect from me:

– Complete takeover of quotation processes (incl. coordination, structure, quality assurance, deadline management)

– Operational support for tenders (technical/commercial)

– Customer communication, follow-ups, offer tracking

– Project coordination in ongoing operations (capacities, schedules, coordination, escalations)

– Support in Sales Operations environment (CRM maintenance, forecast, pipeline updates, internal coordination)

I do not replace a strategic sales or marketing manager – I am the operational doer who ensures that inquiries are followed up cleanly, offers are submitted on time, and projects are reliably coordinated. Hands-on, structured, and straightforward.

Typical use cases:

– A managing director handles sales "on the side" but has no time for details

– Inquiries are left pending because no one consistently follows up on them

– Tenders need to be handled, but internal expertise is lacking

– The team is overloaded, and someone needs to structure capacities and projects

– There is no dedicated contact person for customer communication, follow-ups, or bid coordination

– A telesales service provider delivers leads, but internal processing is stuck

I work exclusively remotely and on an hourly basis. No commissions, no cold calling – just clear operational support where it is needed.