Description

With 12 years of cloud services experience and 6 years specializing in the Microsoft cloud stack, I help organizations run Microsoft 365 in a way that is clean, secure, and easy to manage. I work across both Microsoft 365 Administration and Cloud Security Architecture, giving clients a single expert who can improve productivity and strengthen security.

What I bring

Deep hands‑on experience across Microsoft 365 admin, governance, identity, automation, and security

A security‑first mindset grounded in Conditional Access, MFA, Zero Trust, and Defender technologies

The ability to simplify complex environments and deliver stable, long‑term solutions

Fast, reliable execution with minimal noise and maximum clarity

Typical projects I handle

Microsoft 365 tenant setup, cleanup, restructuring & optimization

Teams & SharePoint governance and lifecycle management

Power Automate workflow automation

Identity security: MFA, Conditional Access, Entra ID governance

Microsoft Defender (Office 365, Endpoint) implementation

DLP, retention, sensitivity labels & compliance configuration

Ongoing admin support and security hardening

If you want your Microsoft 365 environment to be organized, efficient, and secure, I can deliver the structure and protection your business needs—quickly and reliably.

Languages

English
Native or bilingual

Workplace preferences

Remote only

Primarily works remotely

WFH
Microsoft 365 Engineer
January 2022 - June 2025 (3 years and 5 months)
• • Manage and maintain mailbox configurations, routing, and security protocols
• • Support hybrid and cloud migrations
• • Implement DLP, anti-malware, and anti-spam policies
• • Troubleshoot delivery failures, access issues, and mail flow discrepancies Manage provisioning, authentication, access control, and identity governance MFA, Conditional and Azure AD Conduct reviews and audits security alignment
Microsoft Azure Microsoft Office Microsoft Sharepoint Microsoft Power BI Microsoft Excel
Concentrix
Exchange Online Engineer
June 2019 - December 2021 (2 years and 6 months)
Gurugram, Haryana, India
• • Administered and optimised the Exchange Online environment, including mailbox management, mail routing, permissions, and security configurations.
• • Implemented policies and governance controls to strengthen data integrity, security posture, and compliance with organisational standards.
• • Supported hybrid and cloud migration projects, ensuring smooth transitions with minimal disruption to end-user productivity.
• • Diagnosed and resolved complex mail flow issues, including delivery failures, access conflicts, and routing inconsistencies.
• • Maintained core email security controls such as DLP, anti-spam, anti malware, and safe-sending policies to reduce organisational risk.
Irvine Infocom
Technical Support Engineer
February 2016 - November 2018 (2 years and 9 months)
Noida, Uttar Pradesh, India
• • Delivered hands-on technical support for desktops, laptops, operating systems, and peripherals, ensuring stable and efficient end-user environments.
• • Installed, configured, and maintained hardware including printers, scanners, and other peripherals to support seamless daily operations.
• • Diagnosed and resolved network connectivity issues across LAN, WAN, and wireless infrastructures.
• • Developed standardised troubleshooting procedures and documentation, improving team accuracy, efficiency, and service consistency.