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Rahma BenfrajRB

Rahma Benfraj

MOA Project Manager / PMO

€611/day
Paris, FR
8-15 years

Average response time: 1 hour

Freelancer profile translated to English.
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About Rahma

Project manager for 13 years, my strengths:

Good communication
Project management
Needs analysis
Teamwork
Agile/ V-cycle
Listening and negotiation
Customer focus

My functional skills:

Team coordination
Training assurance
Facilitating client meetings
Needs scoping
Project costing and staffing

I am looking for a long-term mission, I am available 5 days a week remotely or in person in Paris. I accept occasional travel elsewhere.

To be discussed for a short-term mission.


Looking forward to discussing your project,
Rahma

  • French

    Native or bilingual

  • English

    Fluent

Can work on-site
Paris (up to 50km)

Experience

  • Alcatel Submarine Networks Marine.
    System Architect
    September 2023 - Today (2 years and 9 months)
    Management of functional architect teams for the submarine cable supervision application
    Reporting Functional specifications Project management Functional specifications
  • Orange Business Services
    IoT Customer Service Manager
    September 2022 - August 2023 (11 months)
    • Client consulting and support on the evolution of their M2M and LORA fleet
    • Coordination between marketing, technical, and sales departments
    • Facilitating steering committees and follow-up committees
    • Building and monitoring KPIs and presenting them during executive/steering committee meetings with the client, including minutes
    • Managing the client's solution lifecycle (Incidents, Deployments, changes, tests...) on the M2M and LORA fleet
    • Supporting the sales department in developing the key account client portfolio (BIRDZ, Veolia, PAPREC PSA, Renault Nissan etc..)
    • Incident management: Analysis of recurring anomalies and gathering necessary information for decision-making
    • Implementing action plans in partnership with clients and in coordination with internal agencies and the network
    • Actively participating in the analysis, continuous improvement, and innovation of processes and products to meet client needs in line with group policy
  • Bouygues Telecom
    MOA/MOE Project Manager - TEMIP Supervision
    January 2021 - August 2022 (1 year and 7 months)

    - Analysis of user needs for the alarm management and monitoring application for fixed and mobile networks (HP TEMIP).
    - Writing software requirements specifications
    - Preparation (environment, specifications, flows, network equipment) and execution of tests with formalization of progress and anomaly management
    - Support for production deployment, operations, and users
    - Organization of commissioning.
    - Analysis and treatment of incidents and anomalies via JIRA
    - Implementation of alarm filtering, correlation, and enrichment solutions

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Education

  • Doctorate in Communication Systems
    Grenoble INP Esisar
    2018
    Doctorat en systèmes de communications
  • Engineering Diploma, Applied Computer Science
    Ecole Nationale d'Ingénieurs de Sousse
    2012
    Diplôme d'ingénieur, Informatique Appliquée

Skill set (7)

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