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Hanitra NirilantoHN

Hanitra Nirilanto

Administrative Assistant | E-commerce support

€125/day
Antananarivo, MG
8-15 years
Administrative Management
Wordpress
Prestashop
Product Sheets
Customer Service

Average response time: 1 hour

Freelancer profile translated to English.
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About Hanitra

Virtual and administrative assistant specialized in e-commerce, with over 10 years of experience, I support entrepreneurs and online stores in administrative management, customer support, and the management and updating of their product catalogs.

My main tasks:

- Management of PrestaShop and WordPress stores (product uploads, order tracking, product sheets)
- Customer service by email (request management and follow-up)
- Writing SEO-optimized product sheets and articles
- Proofreading, correction, and content improvement
- Administrative management: data entry, document organization, and supplier exchanges
- Pre-accounting: quotes, invoicing, payment tracking

✔️ My strengths:

Organization and rigor
Responsiveness
Attention to detail
Adaptability to your tools and methods

I integrate easily into your workflow, whether for a one-off mission or a long-term collaboration.

🎯 My goal: to save you time and provide reliable daily support.
E-commerce
Food and Beverage

  • French

    Native or bilingual

  • English

    Conversational

Remote only
Primarily works remotely

Experience

  • OTOKO.FR
    E-commerce Assistant – Product Management PrestaShop & WordPress
    E-COMMERCE
    February 2023 - Today (3 years and 4 months)
    Lyon, France
    Work independently, respecting instructions and deadlines
    • Complete management of product sheets on e-commerce sites (PrestaShop & WordPress): creation, updates, and optimization.
    • Content integration: descriptions, visuals, characteristics, product variations, and options.
    • Verification and control of information consistency (prices, stock, references).
    • Optimization and formatting of content for clear, structured, and professional presentation.
    • Contribution to improving the quality of product sheets and user experience.
    Wordpress Site Product Management Prestashop Photo Modification Product Creation
  • SARL SMARQUIS,
    E-commerce Assistant & Customer Support | PrestaShop, Logistics & Admin
    E-COMMERCE
    February 2023 - Today (3 years and 4 months)
    Anjou, France
    Work independently, managing priorities and respecting deadlines.
    • Management of the back-office of an e-commerce site using PrestaShop: creation, updates, and tracking of product sheets.
    • Content integration: descriptions, visuals, characteristics, product variations, and options.
    • Verification and control of information consistency (prices, stock, references).
    • Optimization of product sheets to make them clearer, more structured, and attractive.
    • Coordination with the logistics team for order preparation and shipment.
    • Shipping management via Packlink: carrier selection and delivery tracking.
    • Customer support by email: management of requests related to orders, deliveries, and invoicing.
    • Creation and sending of newsletters via Brevo (formerly Sendinblue).
    • Administrative management: invoicing, payment tracking, and supplier management (research, selection, purchasing, and order tracking).
    • Monthly bank reconciliation, as well as organization and filing of documents for accounting purposes.
    • Creation of visuals and personalization of customer communications via Canva.
    Administrative Assistance Administrative Management Customer Support Invoicing Prestashop
  • SAS KOOLBOKS,
    Accounting & Administrative Assistant | Supplier & Treasury Management
    ENERGY AND UTILITIES
    June 2022 - July 2023 (1 year and 1 month)
    Rosny-sous-Bois, France
    • Management and follow-up of supplier quotes and invoices.
    • Processing supplier payments and tracking due dates.
    • Monitoring customer payments and managing bank transfers.
    • Performing regular bank reconciliations.
    • Management of supplier and customer accounts.
    • Participation in payroll preparation: salary management and payslip creation.
    • Organization and filing of accounting and administrative documents for accounting follow-up.
    Invoicing Sage Administrative Management Supplier Tracking Filing and Archiving
Check out Hanitra's experience

Recommendations

Faranirina R.FR
JC
Faranirina R. and 1 other person have recommended Hanitra

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Education

  • Degree in Entrepreneurship
    National Institute of Tourism and Hospitality
    2012
  • Higher Technician Certificate in Business Administration
    Higher Institute of Environmental Science and Management
    2006

Skill set

Accounting
E-commerce Management
SEO
Photo Editing

Categories

  • Other