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Rafael PetricconeRP

Rafael Petriccone

AI Automation Engineer - Petriccone.com

€370/day
Valencia, ES
3-7 years

Average response time: 1 hour

About Rafael

I help companies and agencies turn AI from a buzzword into systems that actually run in production — capturing leads, automating processes, and saving teams hours every week.

I'm an AI engineer who ships real products, not demos. I currently build Cleo at Mail Metrics, an AI accounts-receivable assistant integrated with Microsoft Teams, and I built Botfy (botfy.io) from scratch — a multi-tenant platform of autonomous AI agents that handle sales conversations on WhatsApp and Telegram, now used by businesses across 50+ countries.

What sets me apart: 10+ years in B2B sales and operations before becoming an engineer, so I build for business outcomes, not just clean code. I see the problem, design the system, and ship it.

What I build:
- AI agents on WhatsApp/Telegram that qualify leads, book meetings, and follow up 24/7
- RAG assistants that answer from your own documents and knowledge base
- Process automation and LLM integrations into the tools you already use
- The AWS infrastructure (EKS, Lambda, Bedrock) to run it all reliably

Stack: Python/FastAPI, Next.js, Supabase/pgvector, AWS, Claude & LLM APIs. I deliver with fixed scope and clear dates, in English, Spanish and Portuguese.
  • English

    Fluent

  • Portuguese

    Native or bilingual

  • Spanish

    Conversational

  • Italian

    Basic

Can work on-site
Valencia (up to 20km)

Experience

  • Mail Metrics
    AI Automation Engineer
    May 2026 - Today (2 months)
    Dublin, Ireland
    Designing and deploying AI-powered automation workflows across the business, reducing manual processes and improving operational efficiency.
    • • Building Cleo — an AI accounts-receivable assistant integrated with Microsoft Teams, currently going live for Dublin-based credit controllers.
    • • Designing and deploying LLM-powered intelligent agents for internal process automation across Finance and Operations teams.
    • • Integrating AI solutions with existing enterprise systems and legacy infrastructure.
    • • Engineering RAG pipelines for document-based AI assistants on internal knowledge bases.
    • • Automating cross-departmental workflows post-acquisition.
    • • Running production workloads on AWS —
    AI Agent RAG Python FastAPI AWS Fargate
  • Botfy (botfy.io)
    Founder & CEO
    August 2025 - Today (11 months)
    Multi-tenant SaaS platform that creates AI-powered digital employees for businesses, serving clients across 50+ countries.
    • • Architected a three-layer AIOS Core system (Directives → Orchestration → Execution) handling autonomous agent reasoning, context management, and action execution.
    • • Embedded SPIN Selling methodology directly into the agent conversation flow — pipeline tracking with no separate CRM tool required.
    • • Built a RAG pipeline (Supabase + pgvector) so each agent retrieves from company-specific knowledge bases at inference time.
    • • Integrated Meta Cloud API (WhatsApp Business) and Telegram Bot API with multi-tenant routing by phone_number_id, async delivery via htpx, and Redis-based conversation buffering.
    • • Agents qualify leads, schedule appointments, send payment links and invoices, and follow up 24/7 in 50+ languages.
    • • EU-first architecture with GDPR-compliant infrastructure for businesses operating globally.
    • • Stack: FastAPI on Vercel serverless, Next.js, Supabase/pgvector, OpenRouter (model routing), Redis.
  • Dan Ryan Truck Rental
    Rental Manager
    October 2025 - March 2026 (5 months)
    Dublin, Ireland
    Led the rental department, combining operational leadership with financial reporting and data analysis.
    • • Managed daily rental operations — reservations, vehicle contracts, and logistics for deliveries and collections. Operational Leadership:
    • • Owned end-to-end invoicing processes, ensuring billing accuracy and handling complex corporate accounts. Financial Management:
    • • Used advanced Excel to monitor fleet utilisation, track operational KPIs, and generate management reports for decision making. Data Analysis & KPIs:
    • • Streamlined administrative workflows to reduce errors in contracts and billing data. Process Improvement

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Education

  • Google UX Design Professional Certificate
    Google
    2021
    Google UX Design Professional Certificate
  • Google Project Management Professional Certificate
    / Google
    2023
    Google Project Management Professional Certificate

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