About Rafael
French
Native or bilingual
English
Native or bilingual
Spanish
Native or bilingual
Portuguese
Native or bilingual
Experience
- TRANSPORTQuality DirectorOctober 2020 - Today (5 years and 8 months)SpainQuality Director in an industrial site. Responsible for a team of 50 multidisciplinary employees.• Responsible for the Project Quality and Safety Managers team;• Responsible for Industrial Quality team;• Responsible for Supplier Quality – Development and Follow-up of a worldwide panel.• Responsible for Quality Engineering (Product FMEA, Tender Gate Review, Design Reviews and Return of Experience implementation in new projects)• Responsible for the site Quality Management System (QMS) including quality certifications;• Responsible for problems solving inside projects (8D, PDCA);• Responsible for Design for Quality (DFQ) methods deployment;• Responsible for internal customer satisfaction survey, collection, analysis and action plan;• Green Belt coach.
- TransportQuality DirectorAugust 2019 - October 2022 (3 years and 2 months)FranceQuality Director for one industrial site. Responsible for a team of 50 multidisciplinary employees.• Responsible for the Project Quality and Safety Managers team;• Responsible for Industrial Quality team;• Responsible for Supplier Quality – Development and Follow-up of a worldwide panel.• Responsible for Quality Engineering (Product FMEA, Tender Gate Review, Design Reviews and Return of Experience implementation in new projects)• Responsible for the site Quality Management System (QMS) including quality certification; Customer audit• Responsible for problems solving inside projects (8D, PDCA);• Responsible for Design for Quality (DFQ) methods deployment;• Responsible for internal customer satisfaction survey, collection, analysis and action plan;• Coach Green Belt for France region.
- TransportNorth LAM Quality DirectorJuly 2017 - July 2019 (2 years)Ciudad de México, MexicoQuality responsible in the region, that includes Mexico, Panama, Venezuela, Colombia, Ecuador and Dominican Republic. Based in Mexico.• Responsible for the Project Quality and Safety Managers team;• Responsible for continuous improvement actions• Responsible for problems solving inside projects ( 8D, PDCA);• Responsible for Design for Quality (DFQ) methods deployment;• Responsible for customer satisfaction survey, collection, analysis and action plan;• Responsible for quality certifications (ISO 9001, 14001 et CMMI);• Responsible for KPIs consolidation and analysis, including Project management, Quality and Finance;• Responsible for the region Workload.
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Education
- Lean Six SigmaCentrale Supélec2021Lean Six Sigma
- MBAFundação Instituto de Administração2011MBA