About Rafael
Spanish
Conversational
English
Fluent
French
Native or bilingual
Experience
- Younited CreditLead Product ManagerBANKING AND INSURANCEApril 2022 - Today (4 years and 2 months)Paris, FranceManagement of 4 POs and 3 PMsIn charge of 3 products, 18 customer journeys across 5 European countriesDefinition of product strategy for customer journeysDefinition and sharing of the product roadmapUser research (customer interviews, competitor analysis, usage KPI analysis)Writing of user stories and definition of cross-functional needs
- Clear ChannelProgramme ManagerPRESS AND MEDIAJanuary 2021 - June 2022 (1 year and 5 months)Paris, FranceManagement of a European "lead-to-cash" productManagement of 9 consultants and 3 developers on a portfolio of projects (CRM, CPQ, BI, Growth hacking, Lead generation, Omnichannel strategy, Sales funnel creation, SEO optimization, Customer satisfaction improvement)Product manager of a 100% digital B2B direct sales toolDefinition of the digital strategy and product mixAnalysis of user traffic and improvement of existing products
- MacifStrategy ConsultantBANKING AND INSURANCESeptember 2020 - December 2020 (4 months)Niort, FranceThe client wishes to invest more than 500 million euros in the next 4 years and seeks assistance in allocating its budget to each project and defining the return on investment for each project- Participate in the development of business cases for the group's IT transformation program.- Define the possible return on investment for each project over the next 10 years
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Education
- MSc Digital transformationSkema Business School2016Conseil en stratégie & organisation, management de projet, formation SAP, certification CAPM®, business intelligence, management du risque, design to cost, conduite du changement, business process management. Mémoire de recherche: « Implémentation de l’industrie 4.0 en France
Certifications
- ITIL V3Skema
- SPSO 1Agile bee2018