About Rachid
English
Conversational
Arabic
Native or bilingual
Spanish
Basic
Experience
- Bouygues TelecomHead of Product Owner PoleTELECOMMUNICATIONSMarch 2022 - Today (4 years and 4 months)Vélizy-Villacoublay, FranceHead of Pole for the DSD (Deployment Production Support) service within the DOS (Production Support Tool Deployment) team- Management of a team of 3 Product Owners- Definition of the project roadmap for various applications with relevant business units- Management of prioritization- Guarantee of consistency of business applications- Compliance with cost, quality, deadlines, and performance aspects related to the project- Management of stock ordering applications and operational planningPole Activity- Gathering business needs- Specification and prioritization of business needs- Study, costing, and monitoring of developments carried out by IT teams- Writing test plans- Functional validation- Change management support for operational teams- User training- Level 2 support for applicationsScope of applications concerned:- Stock ordering- Operational planning- Document Management System (GED)- Validation workflow for contractual documents- Control of field compliance at Bouygues Telecom sites- Invoicing for intellectual services- Quotes and invoicing for field services provided by subcontractors
- AxioneHead of IT MOA PoleTELECOMMUNICATIONSJanuary 2021 - Today (5 years and 7 months)92240 Malakoff, FranceCross-functional steering and MOA missions for Axione's Large Accounts offerings- Steering of two project managers and one intern- Implementation and improvement of pre-sales, deployment, maintenance, and supervision processes for managed networks (indoor coverage projects, WDM networks...)- Digitalization and end-to-end IT integration of processes (pre-sales, deployment, customer order taking, maintenance, and supervision)- Definition of the project roadmap with various stakeholders- MOA steering of operator service offerings- Steering of Axione group's operational and contractual indicators (definition, validation, sharing, and communication)
- AxioneHead of Cross-functional Operations Business MOA PoleTELECOMMUNICATIONSJune 2019 - January 2021 (1 year and 7 months)Malakoff, France- Steering of a team of 3 project managers- Steering of external suppliers (contracting, invoicing, process implementation, deliverable monitoring)- Steering of Axione group's operational and contractual indicators (definition, validation, sharing, and communication)- Guarantee of consistency of business applications (work declaration tool, work attachment tracking tool, Orange BLO GC order tool...)- Definition of business and operational processes- Planning of the project roadmap in close collaboration with various business entities.- Axione representative at the interop' fibre SAV group
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Education
- Diplôme d'ingénieur, spécialité réseaux et télécomminicationsEcole nationale supérieure de l'Electronique et de ses Applications2013Diplôme d'ingénieur, spécialité réseaux et télécomminications
- DUT, génie électrique et informatique industrielleUniversité François Rabelais de Tours2010DUT, génie électrique et informatique industrielle