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Rachelle ExantusRE

Rachelle Exantus

Administrative Assistant | Customer Management

€230/day
Le Gosier, GP
3-7 years

Average response time: 1 hour

Freelancer profile translated to English.
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About Rachelle

Administrative Assistant & Client Follow-up – TPE / SME Specialist

I support TPE and SME managers in the administrative management and client follow-up of their company to secure their organization and support their development.
With 3 years of experience:

• 1 year as an administrative assistant in a multi-service company
• 2 years as a debt collection officer within the General Directorate of Public Finances

I am also trained by HEC Paris in business creation and development as part of a program dedicated to women entrepreneurs.
This dual administrative and entrepreneurial approach allows me to understand the real challenges of TPE/SME managers.

I intervene in particular on:
Administrative management
Invoicing and payment follow-up
Client reminders & debt management
Amicable debt collection
Document organization
Customer relationship management.
Rigorous, organized, and autonomous, I work with confidentiality and a sense of priorities.
Available remotely – All of France
Daily rate: €230
  • French

    Native or bilingual

  • English

    Fluent

Remote only
Primarily works remotely

Experience

  • HEC Paris
    Business Creation and Development
    November 2025 - January 2026 (2 months)
    Market research and strategic positioning
    Building a profitable service offering
    Communication and client acquisition strategy
    Financial management and activity monitoring
    Legal and organizational structuring
    Business Creation Business Strategy Business Development Positioning Strategy
  • La Cimade
    Volunteer
    October 2025 - Today (8 months)
    Assisting foreigners with their administrative procedures.
    Information and guidance on rights.
    Preparation and follow-up of regularization files.
    Help in understanding administrative documents.
    Reception and listening in sensitive situations.
    Explanation and simplification of legal procedures
    Strategic guidance based on administrative situation
    Management of sensitive situations with discretion and confidentiality
    Law Immigration Law Administrative Support User Relations Confidentiality
  • Centre des Finances Publiques Pointe à Pitre
    DEBT COLLECTION OFFICER
    PUBLIC SECTOR
    July 2023 - June 2025 (1 year and 11 months)
    Management and follow-up of complex administrative files
    Processing and updating databases
    Drafting letters and administrative responses
    Filing, archiving, and document management
    Organization and prioritization of tasks
    Amicable and contentious debt collection
    Dispute management: follow-up of collective procedures, declaration of claims/over-indebtedness
    Informing and/or guiding users
    Analysis and securing of claims
    Law Pre-accounting Public Finance Client Follow-up Physical and Telephone Reception

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Education

  • MBA Business Lawyer in Business Law
    Studi
    2026
    Développer une vision stratégique et opérationnelle du droit des affaires. Conseiller efficacement les équipes internes et la direction. Piloter la fonction juridique en intégrant conformité, contentieux et gouvernance. Maîtriser les outils et méthodes du juriste business partner.
  • MASTER 2 LAW AND ADMINISTRATION OF TERRITORIAL COMMUNITIES
    UFR DES SCIENCES JURIDIQUES ET ÉCONOMIQUES UA
    2025
    Le Master 2 Droit des collectivités territoriales permet: D’acquérir des connaissances poussées dans tous les domaines d’action des collectivités territoriales : contentieux des collectivités, gestion de la commande publique, aides sociales, développement économique du territoire, aménagement des villes, transparence des finances publiques locales, stratégies et politiques des collectivités, ressources humaines des collectivités... De maîtriser le fonctionnement des collectivités territoriales (communes, EPCI, départements, régions) D’Analyser les compétences et les mécanismes de décentralisation De Comprendre les relations entre l’État et les collectivités

Skill set

Categories

  • Other