Freelancer profile translated to English.

Description

Certified Salesforce Solution Architect and Agile method, I have been supporting clients for 14 years in their digital transformation and the implementation of CRM projects based on Salesforce.com solutions and its ecosystem.

Certifications:

- 17x Salesforce

- Zuora Solution Architect

- Product Owner

- Scrum Master

- SAFe for Agilist

Languages

English
Fluent
French
Native or bilingual

Workplace preferences

Remote only

Primarily works remotely

Lemayan consulting - Freelancer
Senior solution Architect
TECH
May 2020 - Today (6 years and 1 month)
Paris, France
- Lead the design and implementation of innovative Salesforce solutions that promote digital transformation and customer success.
- Collaborate closely with stakeholders, business and technical, to analyze needs and develop comprehensive architectural strategies.
- Translate business objectives into actionable roadmaps, ensuring alignment with the organization's objectives.
- Oversee end-to-end implementation of complex projects, ensuring customer and user success.
- Leverage the full potential of the Salesforce platform and solutions to optimize operations and improve customer experience.
- Contribute to the competitive advantage of organizations through transformative Salesforce solutions.
- Collaborate with the pre-sales team to provide technical expertise, solution design input and demonstrations to support sales efforts and win new business opportunities.
- Mentor and guide team members, fostering their professional growth and development in the Salesforce ecosystem.
Salesforce.com Project Management People Management Solution Architecture Business analysis
Salesforce
Program Architect
TECH
August 2015 - April 2020 (4 years and 9 months)
Paris, France
- Contribute to the program vision of Digital Transformation and strategic advice.
- Support the definition of the application design and facilitate integration.
- Ensure within the Governance instances compliance with good practices in the areas of Security, Performance, Integration, Analytics, Environment & Release Management.
- Analyze client org and formulate recommendations (security, performance).
- Help define Core Model for global programs.
Kerensen Consulting
Consultant CRM
DIGITAL AND IT
May 2012 - July 2015 (3 years and 3 months)
Paris, France
- Analyze customer needs, identify business processes.
- Design and implement CRM solutions based on Salesforce and its ecosystem (from the scoping phase to deployment).
- Manage near-shore and offshore technical teams.
- Train trainers and end users.